Customer Service Specialist jobs in United States
cer-icon
Apply on Employer Site
company-logo

Sutherland · 2 hours ago

Customer Service Specialist

positionColorado Springs, CO
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level

Sutherland is a multinational, technology-enabled Business Process Outsourcing company, and they are seeking a Customer Service Specialist to deliver exceptional support and build strong relationships with customers. The role involves handling inquiries, resolving issues, and ensuring a positive customer experience.

AnalyticsArtificial Intelligence (AI)ConsultingInformation ServicesInformation TechnologyOutsourcing
check
H1B Sponsor Likelynote

Responsibilities

Delivering exceptional support and building strong relationships with customers through clear communication, empathy, and problem-solving skills
Handling inquiries, resolving issues, and ensuring each customer receives a smooth and positive experience

Qualification

English proficiencyCustomer-focused approachAdaptabilityProblem-solving skillsCommunication skills

Required

Proficiency in the English language (B2 - C1)
Flexibility with night/overnight/rotational shifts
Ability to adapt to a fast-paced environment and maintain a customer-focused approach
Graduates & Dropouts Only!

Benefits

Very competitive salary
KPIs granted for first three months
Overnight allowance provided
Social and medical insurance provided
Transportation provided (door to door for ladies after 08:00pm)
Training fully paid

Company

Sutherland

twittertwittertwitter
Glassdoor3.6
company-logo
Sutherland is a digital transformation company that provides business process and technology management services.
dateFounded in 1986
location
Pittsford, New York, USA
people-size10001+ employees
web-link
https://www.sutherlandglobal.com

H1B Sponsorship

Sutherland has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (3)
2023 (1)
2022 (5)
2021 (7)
2020 (3)

Funding

Current Stage
Late Stage
Total Funding
$330M
Key Investors
TPGOak Investment Partners
2014-10-15Secondary Market· $300M
2004-03-23Private Equity· $30M

Leadership Team

leader-logo
James S. Lusk
Executive Vice President and CFO
linkedin
leader-logo
Robert Moore
Vice President - Transition and Transformation
linkedin

Recent News

Business Standard India
DEI Symposium 2025 Concludes in Mumbai with Launch of DEI Index
2025-12-29
AETOSWire
Sutherland and ComplyAdvantage Launch AI-Native "Unified FinCrime Compliance" Solution to Combat Sophisticated, Next Generation Financial Crime
2025-12-17
MarketScreener
Unified Services Enable Insurance Innovation
2025-12-17
Company data provided by crunchbase