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Shipco Transport · 1 month ago

FCL Customer Service Coordinator

Long Beach, CA

Full-time

Hybrid

Entry, Mid Level

$20/hr - $28/hr

1+ years exp

Shipco Transport, a leading international cargo transportation company, has an immediate opening for an experienced FCL Customer Service Coordinator at their Los Angeles branch in Long Beach, California. The role involves assisting customers with bookings, quotes, and transportation-related inquiries while ensuring compliance with US export regulations.

AutomotiveLogisticsTransportation

Responsibilities

Assist customer request for assistance in bookings, quotes, pickups and general transportation related questions

Ensure Inland Pickups are followed through, and Inland Transportation agreements are met

Reach out to overseas offices and agents for hazardous and other required approvals

Trouble shooting between customers and Shipco/Agent offices

Ensure that shipments processed are in compliance with the laws and regulations governing for US Export Industry

Other duties as assigned

Qualification

Ocean export experienceExport customer serviceData entry skillsResourcefulnessVerbal communicationWritten communicationOrganizational skillsAttention to detail

Required

Minimum 1-3 years' experience in ocean export customer service and/or operations is required, preferably from a NVOCC background, but a candidate with VOCC or freight forwarder experience will also be considered

Knowledgeable in all aspects of export customer service and/or operations

Strong data entry skills required

Excellent verbal and written communication skills, excellent organization skills, attention to details and an aptitude for a fast paced, multi-tasking, customer service minded environment

Resourceful and out of the box thinking

Relies on pre-established guidelines

Reports to the FCL Manager

Benefits

Medical, dental, life and vision insurance

STD and LTD insurance

Flexible benefits account

Optional wellness program

Matching 401(k) plan

Company

Shipco Transport

Shipco Transport is an global ocean freight and air freight services.

Founded in 1988

Chatham, New Jersey, USA

1001-5000 employees

http://www.shipco.com

Funding

Current Stage

Late Stage

Leadership Team

Christian Mogelvang

Group CEO

Kim Ekstrøm

Chief Operating Officer, Global Airfreight

Recent News

EIN Presswire

Shipco Transport Partners with Evertreen to Support Global Reforestation and Environmental Responsibility

2025-12-19

Shipco Transport on LinkedIn: #singapore #esg #freightisapeoplebusiness #shipcolife

2024-04-07

Company data provided by crunchbase