YER USA · 4 hours ago
Service Manager
Peachtree City, GA
Full-time
Onsite
Mid Level
3+ years expYER USA is a well-established tooling and service organization in Peachtree City, GA, looking for a Service Manager. The Service Manager will act as the central point between incoming service requests and internal teams, focusing on defining feasible service work and maintaining excellent customer service.
Staffing & Recruiting
Hiring Manager
Jelle De Mey
Responsibilities
Serve as the primary customer contact during the inquiry and quotation phase
Meet with customers (primarily on-site) to define scope, expectations, and technical requirements
Develop clear scopes of work and prepare accurate quotations covering labor, materials, and lead times
Review scope and feasibility internally with engineering, tooling, quality, and operations prior to issuing quotes
Present quotations and follow up with customers through award
Ensure awarded jobs are clearly documented and handed off to Work Preparation
Maintain clear customer communication and accurate quotation documentation
Support improvements to the service intake and quoting process
Perform other duties as required to support service operations
Qualification
Required
Minimum 3 years in a customer-facing role within tooling, machining, mold service, or industrial manufacturing
Strong understanding of shop operations, tooling, and repair environments
Experience creating or supporting technical quotations and scopes of work
Ability to work effectively with international engineering and tooling teams
Experience supporting regulated industries (medical preferred)
Clear, direct communication style and strong organizational skills
Comfortable working in a hands-on, on-site manufacturing environment
Company
YER USA
YER USA is a recruitment firm specializing in helping European companies hire top talent in the U.S.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Addie Wetzels
CEO
Company data provided by crunchbase