Beacon Hill · 21 hours ago
UX/CX Designer
Stamford, CT
Full-time
Onsite
New Grad, Entry LevelBeacon Hill is a premier National Information Technology Staffing Group, and they are seeking a UX/CX Designer to enhance customer experience and streamline processes. The role involves journey mapping, simplifying workflows, and partnering with product teams to improve user engagement and confidence.
Staffing Agency
Responsibilities
One of this team's main goals is to decrease customer call volume, so they're working to improve the customer process, clarify information, etc
This role is starting from the journey mapping and the customer experience, improving that experience, streamlining everything by working with the design team
Simplifying workflows, supporting decision making, and boosting customer confidence throughout every touchpoint for billing outreach
Partnering with product teams to streamline design thinking and simplify workflows
Acts as a bit of a process improvement engineer within UX (increasing discoverability/findability, identifying and resolving user pain points, improving user engagement/confidence/conversion, and more)
Qualification
Required
Figma
Partnering with product teams to streamline design thinking and simplify workflows
Acts as a bit of a process improvement engineer within UX (increasing discoverability/findability, identifying and resolving user pain points, improving user engagement/confidence/conversion, and more)
Benefits
Medical
Dental
Vision
Federal and state leave programs
Company
Beacon Hill
Beacon Hill was founded to set a new standard in search, career placement and flexible staffing.
Founded in 2000
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Amber Leslie
Executive Assistant to CEO
Amy Van Sicklin
Chief Culture Officer
Recent News
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