Certara · 8 hours ago
Associate Director – Operations Business Partner
United States
Full-time
Remote
Lead/Staff, Director/Executive
5+ years expCertara accelerates the potential of bringing medicines to market and to patients using biosimulation software, technology, and services. This role will serve as the operational partner to a consulting practice leader, ensuring effective execution of operational processes and driving performance across the project portfolio.
BiotechnologyHealth CarePharmaceuticalSoftware
Responsibilities
Serve as the primary operational partner to practice and service line leaders, ensuring effective execution of day-to-day operations and alignment with divisional priorities
Participate as a member of the Practice Area leadership team, acting as a conduit between the Practice Area and the Business Operations group to facilitate timely information flow, operational alignment, and informed decision-making. Provide operational activity management and practice performance oversight through a structured business partnership model
Monitor financial and operational performance at the practice and service line levels, delivering insights that drive improved revenue, margin, and delivery efficiency
Provide targeted operational reporting and partner with Strategic Operations & Insights on standardized dashboards and metrics and the practice, service line and team level
Analyze project and portfolio performance—including profitability, utilization, and delivery quality—to identify trends, risks, and improvement opportunities. Coordinate with project managers and project leads to ensure project performance and revenue expectations are met
Oversee project health across the practice; collaborate with project managers and project leads to address risks, delivery issues, and margin drivers
Guide resource planning processes in collaboration with dedicated resource managers, project management, business development, and service line leadership
Monitor capacity, utilization, supply/demand alignment, and forecast accuracy; escalate constraints or risks proactively
Support staffing decisions for new and ongoing engagements, ensuring transparency on priorities and resourcing tradeoffs
Act as a liaison between practice teams and enterprise operations (Strategic Ops & Insights, Quality, Business Ops, PMO, BD, )
Drive adoption of enterprise processes, tools, and standards within the practice
Ensure adherence to internal controls, including timesheet compliance, training requirements, SOPs, and quality management expectations
Manage internal governance processes (e.g. project pricing reviews, work at risk, project cost management, etc.)
Lead or support strategic initiatives within practices, including new service development; conduct business case development for new offerings or operational investments
Partner with cross-functional teams on operational excellence, process optimization, and technology enablement (PSA, CRM, analytics, automation, etc.)
Execute strategically important activities that advance practice and service line goals
Qualification
Required
Undergraduate degree required; MBA or advanced scientific degree preferred
5-10+ years in operations, PMO, delivery management, or consulting
Experience working in an operational management role driving business performance, preferably in a services-oriented organization
Experience working with reporting/analytics across various platforms, including PowerBI/ Tableau
Experience in project management and/or operational execution in a services environment
Experience working on operational excellence, transformation and business process optimization
5+ years' experience working in a service/management consulting organization
Experience in Life Science industry sector, pharmaceutical preferred
Experience leading and driving business performance through influence in matrix environments
Excellent reporting skills including detailed analysis and executive presentations
Ability to identify gaps and opportunities and drive solutions in a creative way that doesn't rely on exhaustive resources
Strong analytical skills required, including a thorough understanding of how to interpret internal/external customer business needs and translate them into application and operational requirements
Demonstrated executive presence, innovative, and ability to engage and influence side, down, and upwards
Ability to work effectively in a matrix organization
Exceptional organization skills and ability to work across multiple functions
Excellent interpersonal and conflict resolution skills
Enthusiastic self-starter, can-do attitude with a strong sense of problem solving
Preferred
MBA or advanced scientific degree preferred
Experience in Life Science industry sector, pharmaceutical preferred
Company
Certara
Certara is a pharmaceutical company that accelerates medicines with biosimulation software and technology.
1001-5000 employees
H1B Sponsorship
Certara has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7)
2024 (10)
2023 (3)
2022 (10)
2021 (5)
2020 (3)
Funding
Current Stage
Public CompanyTotal Funding
$844.17MKey Investors
Arsenal Capital PartnersMubadala
2025-03-28Post Ipo Equity· $5.67M
2023-08-29Grant
2022-11-07Post Ipo Secondary· $449M
Leadership Team
Daniel D. Corcoran
Senior Vice President and General Counsel
Rona Anhalt
Chief Human Resources Officer
Recent News
MarketScreener
2026-01-06
2026-01-03
2025-12-12
Company data provided by crunchbase