Straive · 16 hours ago
Client Partner – Process Optimization Technology
United States
Full-time
Remote
Senior Level, Lead/Staff
10+ years expStraive is a global leader in enterprise-grade data analytics and AI solutions, committed to empowering businesses across various industries with cutting-edge technology. The Client Partner – Process Optimization Technology will serve as a strategic advisor for utility clients, driving data- and AI-led process optimization initiatives across operations, compliance, planning, and throughput optimization.
CRMOutsourcing
Hiring Manager
Swarnadip Mandal
Responsibilities
Act as the primary client partner for utility accounts, owning executive relationships across Operations, EHS, Compliance, Planning, and IT
Understand client operational workflows (e.g., inventory planning, scheduling, throughput optimization, compliance-driven operations) and translate them into data & AI solution roadmaps
Drive account growth through solution expansion, cross-sell, and upsell of analytics and AI capabilities
Lead discovery and baseline assessments to identify operational constraints, risks, and optimization opportunities
Shape AI- and analytics-driven solutions across areas such as:
Inventory visibility and normalization
Rule-based and AI-driven automation (e.g., planning, sequencing, prioritization)
Compliance risk monitoring and threshold-based decisioning
Throughput and capacity optimization under regulatory constraints
Guide the definition of business rules, decision frameworks, KPIs, and acceptance criteria in collaboration with client stakeholders
Partner with delivery teams to ensure successful execution of pilots and scaled implementations
Ensure solutions are explainable, auditable, and aligned with regulatory and compliance requirements
Oversee validation, performance tracking, and continuous optimization post-deployment
Define and track measurable business outcomes such as cost reduction, throughput improvement, risk reduction, and compliance adherence
Establish governance models for data quality, model adoption, and operational decisioning
Support change management and adoption across business users
Qualification
Required
10–15+ years of experience in client-facing roles within data, analytics, AI, or digital transformation
Strong domain exposure to utilities, energy, industrial operations, or regulated environments
Proven experience leading process optimization initiatives using data, analytics, and AI
Ability to translate complex operational and regulatory requirements into scalable analytical solutions
Strong stakeholder management skills, including engagement with senior leadership and cross-functional teams
Preferred
Experience with optimization, rules engines, decision frameworks, and AI/ML applications in operations
Familiarity with compliance-driven processes (EHS, regulatory thresholds, risk bands, acceptance criteria)
Exposure to platforms and tools used in enterprise analytics and AI ecosystems (cloud, data platforms, BI, ML)
Experience running pilots, validations, and KPI-based performance tracking programs
Strong commercial acumen with experience in proposal development and deal shaping
Company
Straive
Straive is a global provider of technology-driven content and data services.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
unknown2021-08-20Acquired
Leadership Team
Ankor Rai
Chief Executive Officer
Lori Silverstein
SVP Global Sales, Data and Content Solutions
Recent News
2025-06-21
Canada NewsWire
2025-06-19
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