Amazon · 4 hours ago
Data Center Technician
Amazon Data Services, Inc. is seeking a Data Center Technician to join their dynamic AWS team. This role involves maintaining data center operations, troubleshooting hardware and network issues, and collaborating with various stakeholders to ensure service availability.
Artificial Intelligence (AI)DeliveryE-CommerceFoundational AIRetail
Responsibilities
Performing server rack installations, hardware break-fix on various components, troubleshooting network issues, and responding to operational incidents that impact service availability, escalating to senior technicians and management as needed/required
Serving as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors
Performing on-call duties and participating in scheduled maintenance and change management activities
Contributing to documentation and process improvement initiatives based on your analysis of operational issues
Helping to train and onboard new team members
Qualification
Required
1+ years of computer hardware troubleshooting and repair experience
1+ years of computer networking experience
High school or equivalent diploma
Ability to travel to or commute between data center locations as needed
Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational
Travel frequency will vary based on business needs and operational status of assigned facility
Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs
You will be required to work shift work that will include days/nights/weekends/holidays
You will be responsible for having a reliable personal vehicle and valid driver's license to travel within the regional work area, as company transportation will not be provided
Preferred
Experience dealing effectively with customers during problem resolution and operating efficiently under pressure
Benefits
EAP
Mental Health Support
Medical Advice Line
401(k) matching
Company
Amazon
Amazon is a tech firm with a focus on e-commerce, cloud computing, digital streaming, and artificial intelligence.
Funding
Current Stage
Public CompanyTotal Funding
$8.11BKey Investors
AmazonKleiner Perkins
2023-01-03Post Ipo Debt· $8B
2001-07-24Post Ipo Equity· $100M
1997-05-15IPO
Recent News
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