The Baldwin Group · 17 hours ago
Renters Claims Examiner- MSI
United States
Full-time
Remote
Mid LevelThe Baldwin Group is a leading MGA that specializes in crafting insurance solutions for unique risks. They are seeking a Renters Claims Examiner to manage insurance claims, deliver exceptional service, and communicate effectively with clients and colleagues.
CreditEmployee BenefitsFinancial ServicesInsuranceRisk Management
Responsibilities
Investigates and analyzes claim information to determine the extent of liability
Handles First Party Property Claims
Assist in suits, mediations, and arbitrations. Works with Counsel in the defense of litigation
Sets timely, adequate reserves in compliance with the company’s reserving philosophy
Engages experts to assist in the evaluation of the claim
Monitors vendor performance and controls expenses
Evaluates, negotiates, and determines settlement values
Communicates with all interested parties throughout the life of the claim
Proactively discusses coverage decisions, the need for additional information, and settlement amounts with interested parties
Handles all claims in accordance with Best Practices
Responsible for monitoring and completing assigned claims inventory
Acquire and maintain a state adjuster’s license and meet state continuing education requirements
Provides best-in-class customer service for insureds and agents
Updates and maintains the claim file
Identifies opportunities for subrogation and ensures recovery interests are protected
Identifies fraud indicators and refers files to SIU for further investigation
Participates in claims audits, internal and external
Provides oversight of TPAs
Qualification
Required
Technical knowledge of insurance claims handling
Ability to build relationships and communicate effectively with a diverse range of clients, carriers, and colleagues
Strategic vision and tactical execution to deliver results aligned with goals and objectives
Investigates and analyzes claim information to determine the extent of liability
Handles First Party Property Claims
Assist in suits, mediations, and arbitrations
Sets timely, adequate reserves in compliance with the company's reserving philosophy
Engages experts to assist in the evaluation of the claim
Monitors vendor performance and controls expenses
Evaluates, negotiates, and determines settlement values
Communicates with all interested parties throughout the life of the claim
Proactively discusses coverage decisions, the need for additional information, and settlement amounts with interested parties
Handles all claims in accordance with Best Practices
Responsible for monitoring and completing assigned claims inventory
Acquire and maintain a state adjuster's license and meet state continuing education requirements
Provides best-in-class customer service for insureds and agents
Updates and maintains the claim file
Identifies opportunities for subrogation and ensures recovery interests are protected
Identifies fraud indicators and refers files to SIU for further investigation
Participates in claims audits, internal and external
Provides oversight of TPAs
Ability to communicate clearly, professionally, and provide superior customer service over the phone and through written correspondence
Strong organizational and time management skills
Strong writing skills
Excellent analytical, investigative, and negotiation skills
Proficient with Microsoft Office, Teams, Word, Excel, and various other computer skills with the ability to learn and utilize new computer systems and other technologies
Must have Property & Casualty Insurance License or be willing to obtain a license within the first 90 days of hire and maintain a license going forward
Preferred
Associates or Bachelor's degree
Claims handling experience
Renters' claims handling experience
Company
The Baldwin Group
The Baldwin Group is an advisory firm that delivers insurance, risk mitigation, and wealth management solutions for businesses. It is a sub-organization of The Baldwin Group.
Founded in 2011
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$1.5BKey Investors
Gallatin Point Capital
2025-12-10Post Ipo Debt· $600M
2025-03-26Post Ipo Debt· $110M
2024-05-08Post Ipo Debt· $600M
Leadership Team
Jim Roche
President, The Baldwin Group and CEO, Underwriting, Capacity, & Technology Solutions
Richard Tallo
Chief Marketing Officer at The Baldwin Group
Recent News
Beinsure - Insurance, Reinsurance, InsurTech Insights
2026-01-14
2026-01-13
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