General Dynamics Information Technology · 21 hours ago
Desktop Support
Virginia Beach, VA
Full-time
Onsite
Mid Level
$64K/yr - $86K/yr
3+ years expGeneral Dynamics Information Technology is a global technology and professional services company. They are seeking a Desktop Support Supervisor to provide systems administrative support and manage services on multiple Department of Defense networks, ensuring effective technical support and maintenance of hardware and software systems.
Artificial Intelligence (AI)Cloud ComputingConsultingCyber SecurityInformation Technology
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Provide support on multiple Department of Defense (DoD) networks and enclaves
Manage services using on-premise hardware and perform regular hardware and software updates
Perform installation, repair, and preventative maintenance of laptops, desktops, and Zero Clients
Provide technical support and troubleshooting to Tier 1 & 2 support
Deliver technical support to the Enterprise components as required
Implement system management tactics, techniques, and procedures (TTP)
Provide systems administrative support in areas such as Active Directory, System Center Configuration Manager (SCCM), Exchange, Information Security, File Shares, PKI, and Virus protection
Qualification
Required
Top Secret/SCI clearance level must currently possess
Top Secret/SCI clearance level must be able to obtain
3 + years of related experience
US Citizenship Required
High School Diploma/GED with 3 years of related experience, or Associate degree with 4 years of experience, or Bachelor's degree with 2 years of experience
2+ years in at least three of the following areas: VDI, Active Directory, SCCM, Exchange, Information Security, Desktop applications
2+ years configuration, troubleshooting, and maintaining Windows 11 Desktops
Ability to support a 24x7x365 work schedule, shift work, and travel as required in support of customer initiatives when required
Knowledge of Networking fundamentals
Exposure to DoD Configuration Management, Information Assurance, and Systems Lifecycle Management processes
Creating and updating lifecycle documentation as required
TS/SCI required
Security+ CE Certification required; DoD compliance 8570.01M applies
Ability to lift objects (i.e., IT Hardware), reach/bend/kneel (i.e., plugging in cables), and other moderately strenuous activity
Preferred
Self-starter, motivated, shows initiative, and learns fast
Ability to work on multiple projects simultaneously
Ability to create and maintain sustainment documentation
Benefits
401K with company match.
Comprehensive health and wellness packages.
Internal mobility team dedicated to helping you own your career.
Professional growth opportunities including paid education and certifications.
Cutting-edge technology you can learn from.
Rest and recharge with paid vacation and holidays.
A variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match.
Full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave.
Short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available.
Company
General Dynamics Information Technology
General Dynamics Information Technology is an IT consulting company that specializes in cyber security, AI, and quantum computing. It is a sub-organization of General Dynamics.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Paul Nedzbala
Senior Vice President
Ben Buckley
Vice President and General Manager
Recent News
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