Dexian · 5 hours ago
Customer Service Representative
Orlando, FL
Contract
Onsite
Entry Level
$15/hr - $19/hr
1+ years expDexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. They are seeking a Customer Service Representative to assist with overflow help, ensuring accuracy in creating accounts and updating information while providing excellent customer service in a high-pressure environment.
ConsultingHuman ResourcesInformation TechnologyProfessional ServicesStaffing Agency
Hiring Manager
Sandeep Gadhave
Responsibilities
Need customer service for overflow help with other teams
Accuracy – creating accounts and cases
Updating information in accounts from Med Billers and Requirements
Strong accurate data entry skills
Previous work experience in Specialty Pharmacy or Customer Service preferable
Professional level skills in computer use, including but not limited to MS Office, email, web-based applications, and key boarding skills
Experience working with people in situations that are high-pressure and time-sensitive (either telephone or face-to-face), and that involve solving problems, making decisions, using excellent judgment and “customer service” skills
This can be obtained through a combination of work experience and post high school education and need not be obtained in a traditional “customer service” setting
Strong ability to multi-task and strong time management skills
Ability to function in a high-volume, fast-paced environment
Dependable and strong work ethic
Ability to accept and implement feedback and coaching
Qualification
Required
Need customer service for overflow help with other teams
Accuracy – creating accounts and cases
Updating information in accounts from Med Billers and Requirements
Strong accurate data entry skills
Professional level skills in computer use, including but not limited to MS Office, email, web-based applications, and key boarding skills
Experience working with people in situations that are high-pressure and time-sensitive (either telephone or face-to-face), and that involve solving problems, making decisions, using excellent judgment and 'customer service' skills
This can be obtained through a combination of work experience and post high school education and need not be obtained in a traditional 'customer service' setting
Strong ability to multi-task and strong time management skills
Ability to function in a high-volume, fast-paced environment
Dependable and strong work ethic
Ability to accept and implement feedback and coaching
Call center: 1 year (Required)
Preferred
Previous work experience in Specialty Pharmacy or Customer Service preferable
Experience working with databases (CRM preferable) or a tracking system; Salesforce CRM experience
Experience working in a health care/pharmaceutical industry environment
Understanding of challenges associated with patients' medical condition
Company
Dexian
Dexian provides services for staffing, talent development, and consulting, with a focus on technology, finance, and project management.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Mahfuz Ahmed
Chairman of the Board
Vikram Motiani
Managing Director
Recent News
2025-11-19
Company data provided by crunchbase