Thorlabs · 1 day ago
Ecommerce Project Manager II
Newton, NJ
Full-time
Onsite
Mid, Senior Level
$81K/yr - $119K/yr
5+ years expThorlabs is committed to advancing science through innovative photonics technologies. The Ecommerce Project Manager II plays a crucial role in managing the ecommerce platform, collaborating with stakeholders to gather requirements, and ensuring timely execution of projects.
Health CareManufacturing
Responsibilities
Detailed, accurate collection of technical and business requirements, as they relate to customers, internal users, the ecommerce platform, and Thorlabs’ ERP
Representation of developers’ requirements and needs in discussions, ensuring feasibility and enabling speedy delivery for feature requests
Initial triage of issues and feature requests; timely escalation of urgent and/or high priority needs to Ecommerce Project Manager
Proposal and scoping of regularly scheduled broadly impactful code deliveries
Effective cross-functional communication between senior leaders, developers, QA specialists, and other stakeholders, such as engineering personnel, science writers, and Thorlabs’ sales and customer operations teams
Identification, assessment, and mitigation of risks to timeline and business value
Analysis of business fit and impact of proposed deliverables
Preparation of materials that guide requirements-gathering and task acceptance activities
Preparation of timeline and task visualizations, such as Gantt charts and dashboards, that create internal visibility
Refinement of business and technical requirements in direct conversation with stakeholders; review and evaluation of statements of work
Definition and clarification of acceptance criteria with our QA specialist
Formulation of detailed understanding of discussions, concerns, considerations, and action items from formal and impromptu meetings
Qualification
Required
5+ years of ecommerce project management for a manufacturing organization, ideally with diverse product families, scientifically or technically oriented audiences, and a global sales and support footprint
Experience with enterprise-wide and/or cross-functional large-scale initiatives with a high degree of complexity
B.A. or B.S. degree in physics or a closely related field
Functional, technical, detail-oriented understanding of the ecommerce platform's technology stack, implementation details, and internally and externally facing features
Demonstrated ability to effectively communicate with specialized, technical and non-technical staff, spanning all seniority levels
Demonstrated ability to convert business requirements into actionable tasks
Ability to embody the roles and responsibilities of internal and external users of the ecommerce platform
Fluency with an ERP system
Strong organizational and planning skills
Ability to flourish with minimal guidance, in a dynamic, fast-changing environment, and to be proactive in times of ambiguity
Ability to multitask, be detail oriented, and solve problems, all while under tight time constraints
Benefits
Medical, dental and vision insurance
Company paid life insurance
A generous PTO package
A 401(k) plan
Tuition reimbursement
Company
Thorlabs
Thorlabs is a privately held optical equipment company.
1001-5000 employees
H1B Sponsorship
Thorlabs has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (11)
2024 (8)
2023 (2)
2022 (8)
2021 (6)
2020 (3)
Funding
Current Stage
Late StageLeadership Team
Peter Heim
Chief Technology Officer & General Manager
Larry Wineberg
CFO
Recent News
2026-01-15
2026-01-14
2025-12-10
Company data provided by crunchbase