ANALYST I jobs in United States
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California Department of Tax and Fee Administration · 1 day ago

ANALYST I

The California Department of Tax and Fee Administration (CDTFA) is seeking an Analyst I to assist with various analytical projects and resolve taxpayer complaints. The role involves monitoring customer satisfaction surveys, providing reports, and serving as a liaison for personnel matters within the TRA Office.

Government
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Growth Opportunities
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Responsibilities

Assist or personally handle various analytical projects as assigned by the Chief
Investigate and assist in resolving taxpayer complaints and problems
Monitor the Customer Satisfaction Surveys, evaluate responses from the survey, and provide reports and recommendations to the TRA Chief
Perform advisory services to taxpayers and other governmental agencies by phone or in writing
Act as the office’s training and travel coordinator and HR liaison for personnel matters related to the TRA Office and other Executive Office teams as needed
Assist team members with research on taxpayer account history and perform other related duties as necessary

Qualification

Analytical skillsCustomer serviceReport writingTaxpayer advocacyCommunication skills

Required

All applicants will be considered, however SROA/Surplus candidates will be given priority
Under Government Code 14200, this position may be eligible for partial telework for eligible candidates residing in California
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.; for more information about E-Verify, please go to www.dhs.gov/e-verify
Position requires employee to be fingerprinted and successfully pass a background investigation

Benefits

Reliable income
Stable benefits
Work-life balance
Paid holidays
Advancement opportunities
Personal fulfillment of knowing that your work is personally impacting the lives of others
Training to flourish in their position
Programs to promote and explore upward mobility

Company

California Department of Tax and Fee Administration

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CDTFA makes life better for Californians by fairly and efficiently collecting the revenue that supports essential public services.

Funding

Current Stage
Late Stage

Leadership Team

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Jason G. M.
Chief Financial Officer
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Scott C.
Chief Information Officer
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