TECO Peoples Gas · 9 hours ago
Damage Support Coordinator
Tampa, FL
Full-time
Hybrid
Mid Level
4+ years expPeoples Gas is the fastest growing natural gas utility in the Southeast, offering diverse career opportunities. The Damage Support Coordinator role involves supporting the Damage Prevention pipeline damage claim auditing and recovery program, providing training and education, and acting as a liaison between operations and claims recovery companies.
EnergyEnergy ManagementOil and GasService Industry
Responsibilities
Monitor the damage reporting system to identify new claims for completeness and approval for billing. Audits damage claims for accuracy. Invoices appropriate parties for collection of damaged facilities and transmits this data to the collection agency. Coordinates claims activity between the collections firm and PGS’ local operating centers. Completes general accounting functions related to damage claims, i.e. reconciling balances, adjusting claims, writing off uncollectable debt, and calculating company reserves. (50%)
Provides statewide team member training, guidance, and support to ensure company-wide consistency of 3rd party damage documentation and invoicing practices. (20%)
Completes and transmits Sunshine 811 non-compliance documentation on contractors that damage PGS’ due to their failure to request a locate ticket. (10%)
Performs additional administrative duties and responsibilities as needed, and at the request of the Supervisor, including: (20%)
Creates purchase requisitions and service entry sheets in SAP
Produces monthly damage prevention reports for management and accounting. Assists the Damage Prevention and Public Awareness programs as needed with reports and analysis of damage trending data and other detail as requested
Provides back-up and administrative support to the Damage Prevention staff in event of vacations, overflow of work, and storm restoration
Qualification
Required
High School Diploma or equivalent/GED
Must have a valid Florida driver's license and safe driving record
Minimum of 4 years of work experience related to the Duties & Responsibilities of this position is required Related experience consists of performing administrative and/or technical work in an office environment
Intermediate knowledge of MS Excel and Word is required
Basic skill set in accounting or billing
Must be self-motivated and able to work independently with little to no direct supervision
Must have demonstrated good judgment, an exceptional ability to organize and prioritize daily work and/or assignments and to maintain effectiveness when handling multiple tasks
Must be computer literate, with intermediate knowledge of MS Excel, Access, and Word, and be able to perform basic math functions (add, subtract, multiply, divide, decimals, fractions, basic algebra and geometry)
Must be able to focus on repetitive tasks for long periods of time
Preferred
Degree in relevant field from an ABET accredited institution
Minimum of 2 years of direct work experience performing the Duties & Responsibilities of this position is preferred; Administrative experience in a utility, engineering or construction office environment
Knowledge of Sunshine 811 State Law
Experience working and navigating a ticket management system and/or the company systems such as the Leak Management System (LMS) and ESRI (GIS mapping) systems
Advanced knowledge of MS Excel, Word, and Access is preferred
Knowledge of the TECO Peoples Gas Customer Information System (CIS), pipeline damage incident investigation procedures, state and federal laws governing damage prevention and the one-call process and excavation operations, i.e. the location and marking of pipelines, and related utility operations
Possess the understanding of basic gas distribution operations and methods of construction strongly preferred
Working knowledge of ESRI (GIS mapping) systems
Benefits
Performance Bonus: Earn an annual incentive bonus that recognizes your hard work.
Comprehensive Health Coverage: Enjoy medical, prescription drug, dental, and vision insurance.
Retirement Planning: Secure your future with a 401k Retirement Savings Plan and a comprehensive Pension plan.
Ownership Opportunities: Participate in Emera’s Employee Common Share Purchase Plan and share in our success.
Time to Recharge: Enjoy Paid Time Off (PTO), paid company holidays, comprehensive mental, financial and physical wellness resources, and paid Parental Leave
Growth and Development: Take advantage of tuition reimbursement and other training and development opportunities to enhance your skills and career.
Company
TECO Peoples Gas
Peoples Gas System Inc., Florida’s largest natural gas distribution utility, serves 500,000 homes and businesses.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Cassidy O'Connor, MSHRM
HR Business Partner
Marta Barreto SHRM-SCP SHRM-TA
Human Resources Business Partner
Recent News
2026-01-07
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