Hydrogen Group · 1 day ago
IT Business Systems Analyst - Level 2
Juno Beach, FL
Contract
Onsite
Mid Level
$37/hr - $42/hr
3+ years expHydrogen Group is seeking a highly skilled Change Management Consultant to support an enterprise IT self-service platform and its ongoing enhancements. This role is critical for ensuring that organizational change is thoughtfully designed, communicated, and adopted across a large enterprise. The successful candidate will manage change processes, conduct assessments, and develop targeted communication strategies.
EmploymentHuman ResourcesRecruiting
Hiring Manager
Taylor Proudfoot
Responsibilities
Partner with product teams and key stakeholders to understand upcoming releases, organizational readiness, change impacts, and required end-user or IT-user behavior changes
Manage and streamline the organizational change management (OCM) intake and workflow process to ensure changes are assessed, prioritized, and documented consistently
Drive adoption of the OCM intake process by socializing its purpose, aligning expectations, and promoting consistent usage across business groups
Conduct detailed change impact assessments and stakeholder analyses to identify risks, personas, and support requirements
Design and execute an enterprise-ready communication and engagement strategy aligned to ADKAR principles (Awareness, Desire, Knowledge, Ability, Reinforcement)
Develop targeted change deliverables including release communications, FAQs, job aids, training guides, and readiness materials
Independently plan, manage, and deliver all change management activities with minimal reliance on the project team
Collaborate closely with Corporate Marketing & Communications to align messaging, secure approvals, and meet enterprise communication standards and timelines
Build and maintain strong relationships with business leaders, champions, and subject-matter experts to coordinate change within their organizations
Support leaders and change champions in cascading messages and reinforcing desired behaviors
Define, track, and analyze adoption metrics, feedback loops, and user sentiment to evaluate change readiness and effectiveness
Provide leadership with regular reporting, insights, and recommendations to optimize adoption outcomes
Create and maintain change documentation including communication plans, stakeholder maps, impact analyses, and training materials
Qualification
Required
Bachelor's degree in Communications, Business, Organizational Development, Information Technology, or a related field
3-5 years of experience delivering organizational change management for technology-driven initiatives
Demonstrated hands-on application of the ADKAR model, including targeted interventions across all five stages
Excellent written and verbal communication skills with the ability to translate complex concepts for diverse audiences
Strong stakeholder engagement and influencing skills, including experience working with senior leaders
Ability to work independently, manage multiple priorities, and execute with minimal oversight
Analytical mindset with experience defining adoption KPIs and adjusting strategies based on insights
Proficiency with Microsoft 365 tools (Word, PowerPoint, Excel, Teams, SharePoint)
Preferred
Experience supporting large-scale enterprise technology rollouts
Familiarity with IT service management platforms (e.g., ServiceNow or similar ITSM tools)
Company
Hydrogen Group
Hydrogen Group provides recruitment services for mid to senior level professional staff.
201-500 employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2006-10-06IPO
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