TRC Talent Solutions · 21 hours ago
Legal Assistant
Norcross, GA
Full-time
Onsite
New Grad, Entry Level
$20/hr - $20/hrTRC Talent Solutions is a leading medical team seeking a Medical Scheduler. The role involves coordinating critical imaging appointments, verifying insurance details, and delivering excellent service to patients and providers.
Management Consulting
Responsibilities
Understand all imaging exams and modalities, including patient preparations, diagnostic codes, Medicare and insurance guidelines, and pre-authorization requirements
Schedule various imaging procedures (e.g., mammograms, MRIs, echocardiograms) across medical facilities, coordinating specialized Radiologist availability when needed
Follow insurance carrier requirements, Medicare guidelines, pre-authorization steps, and the ABN process; confirm eligibility and pre-screen patients for compliance
Enter data accurately into scheduling software, verify demographic and insurance information, manage electronic orders, and maintain documentation in Schedule Orders Work Queues
Handle a high volume of calls with professional etiquette; assist patients, their representatives, and physician offices with scheduling inquiries
Maintain positive and respectful interactions with patients, co-workers, and referring offices; encourage teamwork and productive working relationships
Support orientation of new employees with training documentation; assist in other scheduling areas as needed and contribute to the hiring process if requested
Adapt work hours as needed to meet department needs; provide support across different areas
Adhere to department policies and standards; follow service recovery guidelines when necessary
Qualification
Required
High school diploma or equivalent required
Strong customer service and organizational abilities
Proficient typing and data entry with a high level of accuracy
High accuracy and detail orientation, as even minor mistakes can impact patient care
Dress Code: Employees are expected to maintain a clean, well-groomed, and professional appearance in accordance with department-specific uniform and hygiene guidelines. Attire must be conservative, well-fitting, and appropriate for the work environment
Preferred
Preferred experience in customer service or medical scheduling
Company
TRC Talent Solutions
TRC Talent Solutions is a full-service talent solutions provider with over 40 years of industry experience.
Founded in 1980
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Geetha Krishnan
SVP, Chief Information Officer
Kennedi Hutchins
Talent Data Coordinator/HR Partner
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