Oxford Solutions · 3 hours ago
Disaster Recovery 24/7 Field Tech Specialist
Greater Boston
Contract
Onsite
Senior Level
$40/hr - $60/hrOxford Solutions is supporting a client in hiring an on-call IT Field Technician who will function as a disaster recovery specialist. This role requires 24/7 availability to respond to critical outages and emergencies, with responsibilities including leading recovery efforts and providing technical support during system failures.
ConsultingInformation TechnologyStaffing Agency
Hiring Manager
Manish (Manny) Kumar
Responsibilities
Provide 24/7 on-call, as-needed disaster recovery support
Respond to system outages, cybersecurity incidents, and infrastructure failures
Travel to client sites on short notice to restore services
Lead recovery efforts including system restoration, failover, and validation
Support and troubleshoot VMware environments and Windows Server clusters
Configure and maintain network infrastructure including firewalls, VPNs, and VLANs
Serve as the technical lead during system-down events
Perform hands-on server hardware repairs as needed
Communicate clearly with clients during high-pressure situations
Qualification
Required
Availability is required 24/7 to respond to critical outages, emergencies, and recovery events
Provide 24/7 on-call, as-needed disaster recovery support
Respond to system outages, cybersecurity incidents, and infrastructure failures
Travel to client sites on short notice to restore services
Lead recovery efforts including system restoration, failover, and validation
Support and troubleshoot VMware environments and Windows Server clusters
Configure and maintain network infrastructure including firewalls, VPNs, and VLANs
Serve as the technical lead during system-down events
Perform hands-on server hardware repairs as needed
Communicate clearly with clients during high-pressure situations
Expert-level VMware ESXi and vCenter experience
Strong Windows Server (2016–2022), Active Directory, and Azure integration knowledge
Advanced networking experience including switching, routing, and firewalls
Experience with Fortinet, SonicWall, or Cisco firewalls
Hands-on server hardware troubleshooting experience
Knowledge of backup and disaster recovery tools such as Veeam
Expert level knowledge of infrastructure, systems, or disaster recovery experience
Ability to remain on call 24/7 with flexible availability
Comfortable with unpredictable, variable hours and no guaranteed workload
Strong problem-solving and customer-facing communication skills
Valid driver's license and ability to travel on short notice
Company
Oxford Solutions
Oxford Solutions is a staffing and recruiting company that offers IT consulting services.
Founded in 1998
51-200 employees
Funding
Current Stage
Growth StageRecent News
2025-04-15
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