PNC · 3 hours ago
Detect & Investig Analyst Sr-1
PA - Pittsburgh (15222)
Full-time
Onsite
Mid, Senior Level
$31K/yr - $52K/yr
3+ years expPNC is a leading financial services company dedicated to delivering exceptional customer experiences. The Detect & Investig Analyst Sr role involves reviewing and investigating customer cases to minimize fraud and risk, while ensuring compliance with established standards and practices.
BankingFinanceFinancial Services
No H1B
Responsibilities
Reviews and investigates customer cases, reports, and work for potential and actual loss; minimizes fraud, AML and/or organizational risk
Responsible for early detection of suspicious activity, control and prevention of losses
Researches and analyzes bank activities and reports to detect and prevent possible fraudulent and suspicious activities
Recommends disposition
Uses defined research procedures to identify and resolve issues
Starts to identify trends
Follows standards and practices to mitigate fraud, AML and other risk exposure and loss
Shares best practices amongst the team and/or service partners
Prepares and maintains appropriate documentation of analysis performed and coordinates with internal or external stakeholders as appropriate
Qualification
Required
Reviews and investigates customer cases, reports, and work for potential and actual loss; minimizes fraud, AML and/or organizational risk
Responsible for early detection of suspicious activity, control and prevention of losses
Researches and analyzes bank activities and reports to detect and prevent possible fraudulent and suspicious activities
Recommends disposition
Uses defined research procedures to identify and resolve issues
Starts to identify trends
Follows standards and practices to mitigate fraud, AML and other risk exposure and loss
Shares best practices amongst the team and/or service partners
Prepares and maintains appropriate documentation of analysis performed and coordinates with internal or external stakeholders as appropriate
Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions
Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role
Roles at this level typically require an Associates or equivalent degree as well as related experience or product knowledge to accomplish primary duties
Typically requires 3+ years experience
In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered
Preferred
Active Listening
Analytical Thinking
Call Control
Customer-Focused
Customer Solutions
Decision Making
De-Escalation
Operational Risks
Problem Resolution
Researching
Risk Mitigation Strategies
Anti-money Laundering/Sanctions Policies and Procedures
Business Ethics
Business Process Improvement
Decision Making and Critical Thinking
Effective Communications
Fraud Detection and Prevention
Information Capture
Operational Risk
Problem Solving
Standard Operating Procedures
Benefits
Medical/prescription drug coverage (with a Health Savings Account feature)
Dental and vision options
Employee and spouse/child life insurance
Short and long-term disability protection
401(k) with PNC match
Pension and stock purchase plans
Dependent care reimbursement account
Back-up child/elder care
Adoption, surrogacy, and doula reimbursement
Educational assistance, including select programs fully paid
A robust wellness program with financial incentives
Maternity and/or parental leave
Up to 11 paid holidays each year
9 occasional absence days each year, unless otherwise required by law
Between 15 to 25 vacation days each year, depending on career level and years of service
Company
PNC
PNC is a financial service company providing bank deposits products and services to its community.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown1975-11-17IPO
Leadership Team
Keith Hayes
SVP, PNC Aviation Finance
M
Michael Gaber
Senior Vice President - Originations
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