Delta Dental of Michigan · 2 hours ago
Account Manager I
Farmington Hills, MI
Full-time
Hybrid
New Grad, Entry LevelDelta Dental of Michigan is one of the largest dental plan administrators in the country, committed to improving oral health through benefit plans and community support. The Account Manager I will implement, service, and retain assigned groups while enhancing relationships with clients and ensuring all service needs are met.
Health Care
Responsibilities
Ensures that all service needs are met for the corporation’s clients, including resolution of issues (not limited to, research of resolution of issues, billing, claims, eligibility, etc.) and provides ongoing training and education to clients on the strengths and advantages of the organization to ensure that renewal goals are met
Processes and reviews small bids and quoted materials received from groups/agents for accuracy. Works with the agent community on proposals, and alternative offerings for their customers
Organizes, coordinates, and prepares for activities related to implementations, finalizing renewals, negotiations, underwriting involvement, and participation in benefit fairs and open enrollment meetings
Maintains well established internal and external working relationship with existing agents, brokers, group contacts, and key individuals within the group benefits department. This includes individual “sales” calls, benefit conferences, conventions, entertainment, and special events
Assists in the product development and developing strategies with management surrounding small market growth
Participates in business and professional organizations to develop relationships and improve knowledge
Perform other related assigned duties as necessary to complete the Primary Job Responsibilities as described above
Qualification
Required
Position requires a bachelor's degree in business administration, communications or a related field
Previous experience in sales, account management, or marketing is also preferred
Will accept any suitable combination of education, training, or experience
Position requires knowledge of the insurance industry
Strong verbal and written communication skills
Strong interpersonal skills
Strong analytical skills
Ability to resolve problems using independent judgment
Position requires a state health insurance license or must obtain one within three months of employment
Position also requires a well-maintained, UAW- assembled or CAW (Canadian Auto Workers)- assembled motor vehicle
Company
Delta Dental of Michigan
Delta Dental of Michigan, with its affiliates in Arkansas, Indiana, Kentucky, New Mexico, North Carolina, Ohio and Tennessee
Founded in 1957
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Jed Jacobson
Chief Science Officer/Senior Vice President
Andrew Woodard
Vice President, Chief Information Security Officer
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