B&Q · 16 hours ago
Customer Advisor
Franconia Drive
Full-time
Onsite
New Grad, Entry Level
£12.71/hr - £12.71/hrB&Q is committed to helping customers improve their homes and is seeking a Customer Advisor to join their team. The role involves providing expert advice, managing stock, setting up displays, and ensuring excellent customer service.
Home ImprovementHome ServicesReal EstateRetail
Responsibilities
Get to know every customer and their home improvement projects
Manage stock and set up displays
Ensure the store looks great
Provide great customer service
Be trained in paint-mixing and cutting timber
Qualification
Required
Part Time - 25 hours per week
3 Month Fixed Term Contract
Shifts available Monday - Friday 5.00am - 10.15am
Friendly and outgoing personality
Eager to learn and improve skills
Great at working in a team
Flexible enough to work on a rota that includes weekends, evenings and bank holidays
Ability to provide great customer service
Interest in home improvement
Benefits
Award-winning pension scheme
ShareSave options
6.6 weeks holiday
Payroll giving
Employee Assistance Programme
Shopping discounts
Colleague wellbeing benefits
Company
B&Q
B&Q are the UK’s leading home improvement and garden living retailer with over 300 stores and our Store Support Office in Southampton. It is a sub-organization of Kingfisher.
Founded in 1969
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Graham Bell
CEO at B&Q
Recent News
2025-12-22
London Evening Standard
2025-12-18
2025-12-14
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