Head of People Programs & Operations jobs in United States
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Luxury Presence · 14 hours ago

Head of People Programs & Operations

Luxury Presence is building the AI growth platform for real estate, and they are seeking a Head of Employee Programs & Operations to architect and lead the ecosystem of internal programs that power the employee lifecycle. This role involves owning the strategy and execution of critical People programs to attract, engage, develop, and retain top talent within a growing workforce.

AdvertisingReal Estate

Responsibilities

Architect and lead the full ecosystem of internal programs, systems, and experiences that power our employee lifecycle
Operate as the product leader for the People function, owning the strategy, execution, and continuous improvement of our most critical People programs, including Learning & Development, internal communications, performance management, engagement, and People systems
Define how Luxury Presence scales its culture, leadership, and talent experience across a growing, distributed workforce
Ensure our people programs are world-class, data-driven, and built for the future of AI-enabled work
Drive adoption and integration of automation across lifecycle programs to increase efficiency and reduce manual work
Build a data-driven operating model for the People team, including dashboards, reporting frameworks, and impact metrics
Create and own a comprehensive L&D roadmap, including onboarding, leadership development, and continuous learning
Build and operationalize an internal communications strategy that improves clarity, transparency, and alignment across all levels
Own vendor evaluation, selection, and rollout for HR, performance, onboarding, and learning systems
Build frameworks, playbooks, and templates for core People cycles, including onboarding, performance reviews, engagement surveys, and promotions

Qualification

People OperationsLearning & DevelopmentPeople systemsInternal communicationsData-driven decision makingAIAutomationProject managementChange managementCross-functional leadershipCommunication skills

Required

8+ years of experience in People Operations, L&D, HR, or Program Management roles, including leadership experience
Demonstrated success architecting and scaling people programs in high-growth, fast-paced environments
Proven track record implementing and optimizing People systems (HRIS, LMS, performance platforms, communications tools)
Expertise in internal communications, engagement strategies, and change management
Strong project and program management skills — able to oversee multiple large initiatives simultaneously with precision and accountability
Highly data-driven: you build insights, dashboards, and KPIs that inform decisions and demonstrate impact
Experience partnering with senior executives and influencing at all levels of the organization

Company

Luxury Presence

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Website and marketing system used by the world’s leading real estate agents and brokers.

Funding

Current Stage
Late Stage
Total Funding
$87.5M
Key Investors
Bessemer Venture PartnersJP Morgan75 & Sunny
2026-01-08Series C· $22M
2026-01-08Debt Financing· $15M
2023-08-03Series B· $19.2M

Leadership Team

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Shekita Hayes
Founder & CEO
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Jesse Pedersen
Chief Technology Officer
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Company data provided by crunchbase