Merrimack College · 7 hours ago
Assistant Director of Graduate Education Programs
North Andover, MA
Full-time
Onsite
Mid, Senior Level
$70K/yr - $80K/yr
5+ years expMerrimack College is a Catholic Augustinian institution of higher education committed to building an accepting and respectful community. The Assistant Director of Graduate Education Programs will provide comprehensive advising services to master’s level students and work collaboratively with staff and faculty to ensure high-quality academic support.
Education
Responsibilities
Coordinate academic advising and registration for graduate students within the School of Education and Social Policy
Serve collaboratively with the Assistant Dean of Graduate Programs, as a secondary liaison to the Office of Admission, helping prospects with questions
Help students with operational processes, including: course registration, course withdrawal, program withdrawal, and onboarding
Maintain student records in accordance with existing College protocols and Department of Elementary and Secondary Education (DESE) policies, procedures, and regulations
Initiate changes to academic plans as required over the duration of students’ programming
Serve as an intermediary between the academic review team and success coaches to support student academic progress and success
Build collaborative and supportive relationships with full-time and adjunct faculty
Maintain student records and assist students in tracking degree progress under the direction of the Assistant Dean of Graduate Programs
Join the team representing the School of Education and Social Policy at graduate admission and orientation events throughout the year as needed
Make appropriate referrals to professionals across campus and serve as overall communication liaison for students
Prepare graduate advising resources and video-based assets for orienting and onboarding new students, updating web content, and marketing fliers as needed
Provide comprehensive, individualized, and small group advising to varied student populations throughout six enrollment terms per academic year, including prospective, new, reenrolling, and transferring students
Address all student issues related to registration, degree requirements, and teacher education licensure concentrations as aligned with the DESE
Assist students with complex academic planning, including goal setting, self-assessment, time management, course selection, and transfer credit (in collaboration with the Assistant Dean)
Work with the Director of K-12 Placement and Licensure to ensure compliance with the Massachusetts Department of Elementary and Secondary Education (DESE) requirements for licensure programs
Remain current with changes in all School of Education and Social Policy graduate education degree and certificate programs
Work with the Assistant Dean of Graduate Programs to support at-risk students experiencing academic and personal challenges
Address relevant issues and make appropriate referrals to College support departments
Participate in information sessions for current and prospective students
Attend evening and weekend activities, including Open Houses, graduate celebrations, Commencement, and other institutional events
Provide administrative support, including management of advising records, course scheduling input, and website maintenance
Alert the Assistant Dean regarding student issues requiring more comprehensive intervention
Demonstrate understanding of Title IX, FERPA, and other compliance requirements
Engage collaboratively with colleagues and campus stakeholders to meet the institutional mission
Maintain current knowledge of best practices in graduate student services and advising
Qualification
Required
Master's degree required
Experience in PK-12 educational settings
Deep understanding of DESE and licensure requirements
Previous experience in academic advising or student support
Excellent oral and written communication skills, in both online and in-person interactions
Strong organizational and interpersonal abilities
Proficiency with Google Suite and ability to create and maintain data management systems
Capacity to work independently and collaboratively with College personnel
Understanding of student development and commitment to holistic student advising approach
Skilled in small group presentations with awareness of confidentiality requirements
Ability to manage high-volume, complex, and varied student needs
Ability to recognize at-risk individuals and provide appropriate support
Knowledge of FERPA, Title IX, and the College's academic policies
Preferred
Master's Degree in Teacher Education, Counseling, or Higher Education
Five to seven years experience serving a wide variety of populations
Willingness and capacity to take initiative, furthering professional growth
Company
Merrimack College
Merrimack College is a private college in the Roman Catholic, Augustinian tradition located in North Andover, Massachussets
201-500 employees
H1B Sponsorship
Merrimack College has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (5)
2023 (3)
2022 (3)
2021 (4)
2020 (1)
Funding
Current Stage
Growth StageTotal Funding
$1.5MKey Investors
National Science FoundationMassachusetts Life Sciences Center
2020-08-18Grant· $1M
2017-04-17Grant· $0.5M
Leadership Team
Allison Gill Ed.d
Senior Vice President of Student Affairs and Success/ Chief Operating Officer
Courtney Johanson
Senior Vice President of Institutional Advancement, Marketing & CMO
Recent News
2025-05-28
Company data provided by crunchbase