Raas Infotek · 17 hours ago
Workplace Virtualization/ Citrix SME
Jersey City, NJ
Contract
Onsite
Senior Level
5+ years expRaas Infotek is seeking a Workplace Virtualization/ Citrix SME to design, deploy, manage, and support various virtualization technologies. The role requires extensive knowledge of VDI, Azure Virtual Desktop, and automation technologies to enhance user experience and service delivery while collaborating with IT teams and business leaders.
Information Technology
No H1B
Hiring Manager
Anil Kumar
Responsibilities
Work with the team on the architecture, deployment, management of Workspace technology deployment/strategy that aligns with the organization's goals
Extensive knowledge on the architecture and deployment of Windows365 (CloudPCs)
Experience in building and design Azure Virtual Desktop
Knowledge in Power Automate and Copilot technologies to enhance user experience, service delivery and performance
Exposure to leveraging Robotics process automation to streamline End User Workspace processes and deliverables
Contribute as a subject matter technical expert for all Workspace technologies
Work independently on projects with all teams to meet defined deliverables and timelines
Efficiently troubleshoot/prioritize issues and create a culture of root cause analysis
Work independently and as part of a team to urgently analyze and troubleshoot escalated issues from Tier II
Assist in managing the day-to-day operations of all Workspace technologies
Work closely with all Support teams in problem resolution as well as Infrastructure projects
Evaluate emerging technologies and trends to ensure the organization remains technologically competitive
Continuously develop and update documentation as well as knowledge base articles
Work with team to cross train on all Workspace Technologies
Responsible for application support and development for Citrix infrastructure 7x24
Assist with conducting third party vendor review and analysis
After-hours support rotation and implementation as needed
Qualification
Required
Mandatory skills: VDI, XenApp, Windows365, Azure VDI, and Netscaler
Experience in IGEL is preferred
Needs to have automation and integration experience with the latest AI technologies such as Power Automate and Copilot
Extensive experience of all Workspace infrastructure and their inter-dependencies
Must have deep knowledge of all basic technologies as well as Windows365, Azure, XenApp, XenDesktop, Power Automate and Copilot
Work with the team on the architecture, deployment, management of Workspace technology deployment/strategy that aligns with the organization's goals
Extensive knowledge on the architecture and deployment of Windows365 (CloudPCs)
Experience in building and design Azure Virtual Desktop
Knowledge in Power Automate and Copilot technologies to enhance user experience, service delivery and performance
Exposure to leveraging Robotics process automation to streamline End User Workspace processes and deliverables
Contribute as a subject matter technical expert for all Workspace technologies
Work independently on projects with all teams to meet defined deliverables and timelines
Efficiently troubleshoot/prioritize issues and create a culture of root cause analysis
Work independently and as part of a team to urgently analyze and troubleshoot escalated issues from Tier II
Assist in managing the day-to-day operations of all Workspace technologies
Work closely with all Support teams in problem resolution as well as Infrastructure projects
Evaluate emerging technologies and trends to ensure the organization remains technologically competitive
Continuously develop and update documentation as well as knowledge base articles
Work with team to cross train on all Workspace Technologies
Responsible for application support and development for Citrix infrastructure 7x24
Assist with conducting third party vendor review and analysis
After-hours support rotation and implementation as needed
Knowledge in the build and implementation of Power Automate code/AI to streamline processes and increase productivity
Highly Proficient in Citrix Virtual Apps and Desktops Architecture
Strong background in Azure with a specialized experience in W365 and Azure Virtual Desktop
Experienced in Citrix integration with AWS and Azure
Extensive knowledge in VMware and Nutanix
Experience in the build and support of NetScaler
Comprehensive knowledge of Citrix Cloud and automation around it
Experience in IGEL preferred
Previous exposure in troubleshooting L3/L2/L1 issues systemwide as well as a single user
Good interpersonal skills including networking, collaboration, communication, time management, being able to adapt to different audiences, environments, and cultures
Team player and the willingness to lend a hand with any project, big or small
Project Management and Documentation skills
At least 5 years of experience in VDI engineering
Bachelor's degree in Computer Science, Information Technology, or a related field
Company
Raas Infotek
RAAS Infotek is a full spectrum global Information Technology services company, providing end-to-end business solutions.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase