Customer Service Representative jobs in United States
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American Bath Group · 4 hours ago

Customer Service Representative

American Bath Group is a leading North American manufacturer of bath and shower products. They are seeking a Customer Service Representative to support customers and internal teams with order processing, inquiries, and issue resolution in a fast-paced manufacturing environment.

Building MaterialManufacturingReal EstateResidential
Hiring Manager
Lowell Stonecipher
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Responsibilities

Respond to customer inquiries via phone and email
Enter and manage customer orders accurately
Conduct outbound calls to existing customers as needed
Provide product and order information
Assist with basic issue resolution and return requests
Maintain accurate customer records and documentation
Perform filing and general administrative tasks
Collaborate with internal teams to support a smooth customer experience
Perform other related duties as assigned

Qualification

Communication skillsAttention to detailCustomer service experienceMicrosoft WordMicrosoft ExcelSalesforceOutlookMicrosoft TeamsBasic computer proficiencyInterpersonal skillsTeamworkPositive attitude

Required

Strong communication and interpersonal skills
Comfortable working independently and as part of a team
Positive attitude and willingness to learn
Attention to detail and basic computer proficiency
Experience with Microsoft Word and Excel
Prior customer service experience preferred (manufacturing or distribution a plus)

Preferred

Salesforce, Outlook, and Microsoft Teams experience is helpful, but not required

Benefits

401(k) with employer match
Medical, dental, vision, life, and disability benefits

Company

American Bath Group

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American Bath Group is a manufacturing company of the residential, commercial, senior care, and premium showroom bathing products.

Funding

Current Stage
Late Stage
Total Funding
$2.35B
2025-07-01Debt Financing· $500M
2021-01-13Debt Financing· $175M
2020-11-12Debt Financing· $1.67B

Leadership Team

B
Brent Korb
Chief Financial Officer
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H
Harvey Cabrera
Chief Information Officer
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Company data provided by crunchbase