American Bath Group · 4 hours ago
Customer Service Representative
American Bath Group is a leading North American manufacturer of bath and shower products. They are seeking a Customer Service Representative to support customers and internal teams with order processing, inquiries, and issue resolution in a fast-paced manufacturing environment.
Responsibilities
Respond to customer inquiries via phone and email
Enter and manage customer orders accurately
Conduct outbound calls to existing customers as needed
Provide product and order information
Assist with basic issue resolution and return requests
Maintain accurate customer records and documentation
Perform filing and general administrative tasks
Collaborate with internal teams to support a smooth customer experience
Perform other related duties as assigned
Qualification
Required
Strong communication and interpersonal skills
Comfortable working independently and as part of a team
Positive attitude and willingness to learn
Attention to detail and basic computer proficiency
Experience with Microsoft Word and Excel
Prior customer service experience preferred (manufacturing or distribution a plus)
Preferred
Salesforce, Outlook, and Microsoft Teams experience is helpful, but not required
Benefits
401(k) with employer match
Medical, dental, vision, life, and disability benefits
Company
American Bath Group
American Bath Group is a manufacturing company of the residential, commercial, senior care, and premium showroom bathing products.
Funding
Current Stage
Late StageTotal Funding
$2.35B2025-07-01Debt Financing· $500M
2021-01-13Debt Financing· $175M
2020-11-12Debt Financing· $1.67B
Recent News
EIN Presswire
2025-07-25
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