Brown & Brown · 14 hours ago
Commercial Lines Account Manager
Rocky Hill, CT
Full-time
Onsite
Entry, Mid Level
$36.06/hr - $40.87/hr
2+ years expBrown & Brown is seeking a Commercial Lines Account Manager to join our growing team in Rocky Hill, CT. This role services and retains an assigned book of business while partnering with Producers on new and renewal accounts, building strong client relationships and resolving service and coverage issues.
Insurance
Responsibilities
Build, expand and solidify relationships with clients at all levels within the company and lead appropriate resources to address the client's needs, including risk and the identification and resolution of underwriting or policy issues
Manage and retain existing book of business
Continuously achieve all audit and performance standards as outlined by leadership
Follow-up to address customer needs and resolve any problems or issues
Manage and maintain agency management system with current required information and documents on an ongoing basis, including all IO requirements
Process daily mail and tasks, including faxes and e-mail, for assigned accounts
Answer and process all telephone requests for assigned accounts
Prepare billings and/or invoices on a timely basis
In conjunction with the Producer, manage ICR process
Responsible for the end-to-end client service process such as marketing and updating agency management system with final required documents
Qualification
Required
Insurance Producer license in good standing (authorities in states needed to service the assigned book of business)
High school diploma
Strong technical knowledge of the industry of expertise currently being targeted
Proficient with MS Office Suite
Proficient knowledge use of office equipment (including but not limited to copy machines, printers, faxes, binding machines, etc.)
Exceptional telephone demeanor
Ability to maintain a high level of confidentiality
Preferred
Associate or bachelor's degree
2+ years of experience functioning in Commercial Lines department at an agency or company level
Benefits
Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.
Company
Brown & Brown
Brown & Brown delivers risk management solutions to help protect and preserve what our customers value most.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Joel Eubank
COO/CFO Dealer Services
Kadir Edghill , CPA, MBA
CFO - Arrowhead Programs Division
Recent News
2025-10-07
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2025-10-06
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