Swoon · 3 hours ago
Business Analyst
Greater Indianapolis
Contract
Hybrid
Mid Level
4+ years expSwoon is seeking a Business Analyst for their Global Incentive Compensation team. This role involves optimizing systems and processes to support sales compensation and ensure operational excellence.
ConsultingHuman ResourcesInformation TechnologyLegalStaffing Agency
Responsibilities
Create and support comprehensive documentation (process flows, user guides, enablement materials, technical requirements)
Write and maintain operational playbooks, ensuring clarity and consistency
Develop robust Test Coverage and Test Scripts for User Acceptance Testing (UAT) and actively participate in UAT execution
Triage system issues and effectively engage relevant teams for timely resolution
Participate in discussions with cross-functional stakeholders to understand pain points, align on strategy, and recommend optimal paths forward
Partner with key stakeholders to successfully launch new tools/processes, define success metrics, and publish project outcomes
Proactively seek opportunities for process improvements through automation or integration of systems
Qualification
Required
4-5+ years of operational responsibilities, preferably related to SaaS models (sales compensation experience is a significant plus)
Demonstrated success in driving projects forward to successful completion
Strong technical and analytical skills with proven ability to pull and manipulate data using tools like Access, Excel, Python, SQL/SOQL Server, or equivalent
A bachelor's degree is highly preferred
Preferred
Business Analyst or equivalent technical experience
Effective influencer with strong communication and interpersonal skills; an exceptional listener
Detail-oriented, process-driven, and adept at managing multiple competing priorities in a fast-paced environment
Performs well under pressure and can work independently and as part of a collaborative team
Strong desire to help others and intellectual curiosity about people and organizational issues
Understanding of database infrastructure and database concepts
Experience with UAT test script creation and execution
Company
Swoon
In 2010, Swoon launched an agile, client-focused team that is not only savvy in our core industries but elbow-deep, every day, getting to know the strongest talent in the technology and professional fields.
501-1000 employees
H1B Sponsorship
Swoon has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (2)
2022 (1)
2021 (1)
2020 (1)
Funding
Current Stage
Late StageLeadership Team
Andy Baker
Co-Founder and Leadership Advisor
Alyssa Holtz
Client Partner
Company data provided by crunchbase