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AECOM · 2 hours ago

Traffic Monitoring Operations Center Manager

Colonial Heights, VA

Full-time

Onsite

Senior Level, Lead/Staff

$80K/yr - $100K/yr

8+ years exp

AECOM is a global infrastructure consulting firm dedicated to delivering a better world. They are seeking an experienced Traffic Monitoring Operations Center (TOC) Floor Manager to oversee regional TOC operations, including staff training, daily operations efficiency, and coordination of floor staff.

Civil EngineeringConstructionConsultingEnergyGovernmentInformation Technology

No H1B

Responsibilities

Scheduling and oversight of regional TOC floor staff initial and recurrent training program

Participate in the review of resumes, interviews, and recommend for hire/advancement opportunities

Review and participate in the development of TOC manual, technical memos, and training materials

Oversight of the regional TOC Floor Operations training program and staff audits

Coordination and leadership of regional TOC floor staff

Responsible for daily TOC operations efficiency and effectiveness in providing regional traffic management, traveler information, incident management, traffic signal operations, and active vehicle detection systems

Participation in routine performance assessments and floor staff audits

Oversight of the control room’s equipment status and system reporting maintenance needs

Qualification

Traffic managementIntelligent Transportation SystemsAdvanced Traffic Management SystemsLeadership experienceTechnical report preparationMicrosoft OfficeStaff relationship managementReal-time operations coordination

Required

Bachelor's degree plus Eight (8) years of relevant experience or demonstrated equivalency experience and/or education

As a condition of employment, must pass a State and Federal criminal history/security background check; must also successfully complete Virginia Department of Transportation fingerprint-based Criminal History Records Check (CHRC)

As a condition of employment, must pass a pre-employment drug screen and successfully participate in the program's mandatory random drug screening process

Preferred

Experience in leadership, management, and staff relationship

Experience interpreting technical information in layperson's terms

Experience with coordinating real-time operations activities and priorities in an effective manner under pressure and in a variety of work conditions for self and support staff

Experience with the day-to-day operations of the traffic control room facility

Experience in Transportation, Systems, Management and Operations (TSM&O), and Traffic engineering principles along with a general knowledge of Intelligent Transportation Systems (ITS)

Experience in the use of Advanced Traffic Management Systems

Experience preparing technical and performance reports, management presentations, spreadsheet analysis, and interoffice communications

Experience in the use of standard software applications, such as Microsoft Office (Word™, Excel™, PowerPoint™, Access™ and Outlook™)