Accurate Biomed · 10 hours ago
Office Operations Associate
Brockton, MA
Full-time
Onsite
Entry Level
$18/hr - $18/hr
2+ years expAccurate Biomed Services, Inc is seeking a dedicated Office Operations Associate to join their team. This role is responsible for supporting the day-to-day operations of the office, ensuring administrative processes run smoothly and delivering exceptional customer service.
MedicalMedical DeviceService Industry
Responsibilities
Receive, distribute, and organize incoming paperwork related to units and equipment
Accurately enter data for units that have completed quality control checks
Distribute estimates to customers, follow up on schedule when waiting on responses, and document responses when received
Assist corporate representatives and management members with information requests
Ensure that all paperwork is scanned and sent to the corporate office for documentation
Efficiently route units and provide related paperwork to drivers for timely deliveries
Call all route customers to gauge needs and confirm delivery timeframe: Maintain communication with route customers to meet their needs and confirm delivery schedules
Correct errors in serial numbers, models, and warranty status as needed to ensure the accuracy of data in the Access database
Assist customer service in incoming customer calls for inquiries and requests
Collaborate with other team members to assist in the facility including cleaning of incoming units, completed units, or provide other support to facility operations
Qualification
Required
Proficiency with Microsoft Office Suite (Word, Excel)
Strong organizational skills with excellent time management abilities
Experience with multi-line phone systems and professional phone etiquette
Previous office management or administrative experience is highly desirable
Exceptional clerical skills including typing speed, proofreading, and data entry accuracy
Knowledge of office procedures such as filing, record keeping, and calendar management
Customer service orientation with a friendly and professional demeanor
Ability to adapt quickly to changing priorities while maintaining attention to detail
Clerical: 2 years (Required)
English (Required)
Ability to Commute: Brockton, MA 02301 (Required)
Work Location: In person
Benefits
Dental insurance
Health insurance
Paid time off
Vision insurance
Company
Accurate Biomed
With three regional service centers boasting nearly 40,000 square feet of production space, Accurate Biomed Services is the nation’s largest independent service provider for respiratory and biomedical equipment repairs.
11-50 employees
Funding
Current Stage
Early StageRecent News
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