FusionSite · 3 hours ago
Operations Supervisor
Cedar Rapids, IA
Full-time
Onsite
Mid Level
3+ years expFusionSite is a leading site services company headquartered in Nashville, specializing in sanitation and temporary infrastructure equipment. The Operations Supervisor is responsible for supervising team members involved in unit pick-up and delivery, ensuring customer satisfaction, and maintaining safety and quality standards in operations.
ManufacturingRetailWaste ManagementWholesale
Responsibilities
Schedules and supervises Route Drivers, Pick-up and Delivery Drivers, Mechanics and Yard staff in daily tasks and operations
Ensure quality excellence in terms of service and inventory
Works with leadership to provide feedback for ongoing and scheduled performance evaluations that are timely and constructive
Assists manager in efforts to reach profit, performance, and quality service goals
Supervises drivers, mechanics, and yard team members
Ensures safety standards are achieved in partnership with GM through assisting with reviews, coaching, and enforcement
Facilitates weekly spot checks, and ensures appropriate action (relocation, cleaning, retraining, etc.) is taken
Daily interactions with dispatch and customer care to ensure activities are aligned
Inventory Management including, but not limited to, regular audits of equipment (supplies, vehicles, and units - quality and quantity), creating or ensuring that all licensing/tags, repair scheduling, product/supply orders, and/or replacement planning with Market Leader / GM, and rebranding is complete
Works to meet unit performance standards including operation controls, safety and compliance with policies and procedures
Assists in the reviews of operations manuals, procedures, and policies ensuring that staff are properly trained and correctly utilizing PPE, equipment care, customer communication and safety
Educates new team members on safety standards, performance expectations, as well as safe machinery operation
Provide recommendations for improving safety in the workplace
Ensures that all vehicles receive basic service receives basic service according to maintenance schedule; reports larger service needs and mechanical issues to supervisor
Follows disinfecting and safety guidelines
Ensures team assignments and responsibilities are reasonable, balanced, and adapted to business unit seasonality
Filling in on routes, P&D, or yard activities, when necessary
Completes an efficient delivery and pick up route for the day, adapting route as business conditions change
Flushes, empties, and cleans units; performs other services required to maintain or repair units, tanks, and system
Cleans and disinfects areas affected by sewage
Assists in general yard & maintenance duties when route is completed
Requests and/or orders necessary supplies and equipment
Updates maps and routes assigned, providing feedback to routing team
Maintains and develops positive relationships with existing and prospective clients, demonstrating excellent customer service and setting an example for other staff
Weekend, evening hours, & on-call hours required
Qualification
Required
Thorough understanding of equipment, units, trucks and repair
Ability to safely and effectively operate all tools and equipment
Ability to use navigation tools such as onboard GPS, smartphone apps, and/or web-based or physical maps
Ability to follow and communicate directions and procedures with limited supervision
Ability to communicate with dispatch, customers, and leadership
Excellent organizational skills and attention to detail
Excellent written and verbal communication skills
High school diploma or equivalent required
Driver license required with 3 yrs good driving record
Ability to prioritize tasks, delegating when appropriate
Proficient in office & financial software, route logistics or similar software with the ability to learn and implement new online & logistics tools
Must be able to lift up to 75-100 pounds
Preferred
Bilingual Spanish preferred
Company
FusionSite
FusionSite deals with the production and sale of portable bathrooms for a range of uses.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2018-03-12Undisclosed
Leadership Team
Newt Pate
CEO
Tracy Butler, MBA, CTP
Chief Financial Officer
Recent News
linkedin.com
2023-10-06
Partner Ventures
2023-10-06
Company data provided by crunchbase