NYS Office of Information Technology Services · 3 hours ago
Assistant Director Information Technology Services 1 - 10092
Albany, NY
Full-time
Hybrid
Director/ExecutiveThe NYS Office of Information Technology Services is seeking an Assistant Director Information Technology Services 1 to serve as the principal technology advisor for the State Liquor Authority. This role will focus on advancing modernization, automation, and data-driven transformation efforts to enhance operational efficiency and improve the citizen experience.
Cyber SecurityGovernmentInformation TechnologyIT Infrastructure
No H1B
Responsibilities
Collaborate with the Deputy Commissioner of Technology to develop and execute SLA’s IT strategic roadmap, consistent with ITS enterprise policies, architecture, and cybersecurity standards
Drive digital modernization initiatives that enhance SLA’s licensing, enforcement, and compliance operations
Identify opportunities to introduce automation, data analytics, and AI technologies to improve regulatory efficiency and accuracy
Advise SLA executives on technology trends, risk mitigation, and innovation strategies that support policy and operational goals
Lead the planning, development, and delivery of SLA’s technology portfolio, including LEAP modernization, AI/OCR document validation pilots, and executive reporting dashboards
Ensure IT projects follow ITS governance, procurement, and project management methodologies
Manage project risks, performance, and resource allocation while maintaining alignment with SLA’s business priorities
Provide executive-level reporting and performance analytics to both SLA and ITS leadership
Oversee daily IT service delivery for all SLA systems, applications, and end-user support functions
Ensure compliance with ITS service level agreements (SLAs), security protocols, and change management procedures
Coordinate closely with ITS enterprise support teams (infrastructure, hosting, networking, and cybersecurity) to maintain operational stability
Manage system upgrades, integrations, and vendor relationships to ensure reliable and secure technology operations
Champion data quality and analytics initiatives to support SLA’s policy, enforcement, and licensing decision-making
Oversee development of dashboards, data warehouses, and business intelligence tools that provide actionable insights for executive and operational staff
Implement AI and intelligent automation solutions to improve document intake, data validation, and application processing
Qualification
Required
One year of permanent competitive service as a Manager Information Technology Services 1, Grade 27
Manager Information Technology Services 1 (Technical), Grade 27
Manager Information Technology Services 1 (Data Communications), Grade 27
Manager Information Technology Services 1 (Database), Grade 27
Manager Information Technology Services 1 (Systems Programming), Grade 27
Manager Information Technology Services 1 (Operations), Grade 27
Manager Information Technology Specialist 2, M-3
Manager Information Technology Services 2 (Technical), M-3
Preferred
Prior experience working with or supporting the New York State Liquor Authority (SLA) or a similar regulatory/licensing agency
Deep understanding of SLA's or a similar regulatory/licensing agency, business processes, including: Licensing application intake and approval workflows, Enforcement case management and compliance monitoring, Legal and investigative document handling, Public information and transparency requirements
Experience in stakeholder management across multiple divisions and agencies, balancing business priorities with technical constraints
Demonstrated success leading modernization initiatives in a regulated, public-sector, or high-compliance environment
Strong understanding of system integration, data management, and enterprise application support
Benefits
New York State Employees’ Retirement System (ERS) Membership
NYS Deferred Compensation
Access to NY 529 and NY ABLE College Savings Programs, as well as U.S. Savings Bonds
Public Service Loan Forgiveness (PSLF)
And many more.
Company
NYS Office of Information Technology Services
New York State Office of Information Technology Services (ITS) is transforming how State government delivers services to New Yorkers and local governments.
Founded in 2012
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Gary Moore
CTO, Enterprise ITS - WorkPlace Solutions - Nano Tech
Venkatesh Nattanmai
Deputy Chief Technology Officer - Service Delivery
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