Guidehouse · 3 months ago
Dynamics 365 Sales CRM Technical Lead
US - IL, Chicago
Full-time
Onsite
Senior Level
$102K/yr - $170K/yr
6+ years expGuidehouse is a consulting firm focused on providing innovative solutions to complex challenges. The CRM Technical Lead will design and build enterprise-grade solutions for Guidehouse’s CRM, translating business requirements into application requirements while collaborating with stakeholders and leading support activities.
AdviceConsultingManagement Consulting
Responsibilities
Collaborates with stakeholders to document business requirements
Reviews business requirements and functional specifications to create technical specifications
Provides estimates and task planning as needed to support business cases and portfolio prioritization
Applies technical knowledge to recommend solutions that achieve business requirements
Designs, develops, tests, and implements functionality in accordance with best practices and the system development life cycle
Assesses Dynamics 365 Sales and Power Platform OOTB features, low-code, and custom code options for solutions
Stays current with technology advances to ensure that Guidehouse tooling remains relevant and up to date
May perform as project leader for small projects with limited duration. Directs and monitors the work of junior team members
Provides primary ownership for identification, documentation, and resolution of CRM-related incident tickets, including assisting with root cause analysis
Partners with cross-functional teams across IT to effectively resolve issues
Qualification
Required
Bachelor's degree plus 6 years of professional experience OR 10+ years of experience in lieu of degree
Minimum 5 years of relevant application development experience with Dynamics 365 Sales (cloud), including 2+ as a technical lead / lead developer
Deep knowledge in Microsoft Dynamics 365 Sales, Power Platform, and CRM business processes
Experience with SAAS implementations, Software Development Lifecycle methodologies, deliverables, and controls
Knowledge of the ITIL process framework - Incident Management, Problem Management, Change Management and Service Level Management
Excellent verbal and written communication skills
Preferred
Degree in Computer Science, or related field preferred
Microsoft certifications in Dynamics 365 Sales or Power Platform
Experience with Power Platform administration and deployments
Experience with proposal & RFP management tools
Strong analytical, problem-solving skills
Ability to work effectively in a team environment while remote
Strong interpersonal skills with the ability to build and establish rapport with a diverse array of people at all levels
Desire to learn, grow, and seek increased responsibilities
Ability to self-direct, prioritize, and manage multiple tasks and demands
Benefits
Medical, Rx, Dental & Vision Insurance
Personal and Family Sick Time & Company Paid Holidays
Position may be eligible for a discretionary variable incentive bonus
Parental Leave and Adoption Assistance
401(k) Retirement Plan
Basic Life & Supplemental Life
Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
Short-Term & Long-Term Disability
Student Loan PayDown
Tuition Reimbursement, Personal Development & Learning Opportunities
Skills Development & Certifications
Employee Referral Program
Corporate Sponsored Events & Community Outreach
Emergency Back-Up Childcare Program
Mobility Stipend
Company
Guidehouse
Guidehouse offers consulting services for public and commercial markets with expertise in management, technology, and risk consulting.
10001+ employees
H1B Sponsorship
Guidehouse has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (25)
2024 (20)
2023 (29)
2022 (49)
2021 (50)
2020 (59)
Funding
Current Stage
Late StageTotal Funding
$0.75MKey Investors
Mission Daybreak
2023-11-06Acquired
2023-02-16Grant· $0.75M
Leadership Team
Scott McIntyre
Chairman and CEO
Alicia Harkness
Partner
Recent News
PR Newswire
2026-02-03
Washington Technology
2026-01-16
Washington Technology
2026-01-09
Company data provided by crunchbase