North State Bank · 1 day ago
Mortgage Loan Officer Assistant
Wilmington, NC
Full-time
Onsite
Entry, Mid Level
2+ years expNorth State Bank is a reputable financial institution serving the Wake County and New Hanover County areas. They are seeking a Mortgage Loan Officer Assistant to support the Mortgage Loan Officer in generating sound and profitable mortgage loans by managing customer information and ensuring compliance with regulatory standards.
BankingFinancial Services
Responsibilities
Obtain all necessary information from customers for verifications and underwriting, such as financial data, tax returns, credit reports, homeowner’s insurance and attorney information, etc. Uploads to loan origination system
Answer phones, gather contact information and direct customers to the online application
Manage call volume and walk-in traffic, working closely with the Loan Officer’s schedule to provide prompt response time
Review, analyze and report status of the loan pipeline to the loan officer on a regular basis, ensuring that closing deadlines are met
Issue pre-qualification letters at loan officer’s request
Collect appropriate fees from customers
Order appraisals, pull credit reports, run AUS and lock loans
Upload all loan applications and download into loan origination system
Send all loan disclosures within the required timeframes
Ensure that all loan packages are complete and accurate prior to submission to the processor
Follow up and obtain underwriting conditions and advise loan officer of any issues ASAP that could affect loan approval
Follow up with clients for needed documentation to ensure credit decision is made within regulatory timelines. If not possible, alert compliance to send notice of incomplete application. Also sends all requests for withdrawals and any loans recommended for denial to compliance
Provides suggestions to customers on actions that may improve their credit worthiness, if needed after loan officer review
Assists in resolving post-closing deficiencies
Meets Mortgage Division customer service, performance, compliance and regulatory standards and expectations
Qualification
Required
An associate degree in business or a related field; or an equivalent combination of education and experience
2 or more years of mortgage loan experience
Possess and maintain eligibility for NMLS registration
Possess a working knowledge of applicable banking and mortgage laws and regulations
Excellent written and verbal communication skills
Proficiency with Microsoft Excel and Word and underwriting systems, such as DU and LP
Benefits
Flexible benefits program
Company
North State Bank
North State Bank specializes in the fields of healthcare banking solutions, relationship banking, and professional banking solutions.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$18M2020-11-06Series Unknown· $18M
Leadership Team
Stacy Reedy
Chief Financial Officer
Heather Sirgany
SVP Chief Mortgage Sales Officer
Recent News
Seattle TechFlash
2025-08-22
Seattle TechFlash
2025-08-21
Seattle TechFlash
2025-04-01
Company data provided by crunchbase