Akkodis · 6 hours ago
Service Specialist
Philadelphia, PA
Contract
Onsite
Entry Level
$19/hr - $23/hr
1+ years expAkkodis is seeking a Service Specialist to support daily workplace operations at a client site in Philadelphia, PA. This role focuses on delivering high-quality mail, copy, print, hospitality, reception, and facilities services while ensuring standards of excellence are maintained.
Information Technology & Services
Hiring Manager
Raja Sekhar
Responsibilities
Serve as a frontline contact for client inquiries, providing accurate information and prompt assistance
Deliver mail, copy, print, scan, hospitality, reception, and distribution services per service-level agreements
Track and record all service activity, charges, logs, and overtime accurately
Maintain quality control (QC) standards across all services delivered
Sort, meter, and distribute incoming and outgoing mail using current postal rates
Handle parcel delivery, messenger services, and fax distribution in a timely manner
Ensure all mail and distribution projects meet quality and turnaround standards
Produce copy, print, and scan requests based on written and verbal instructions
Provide immediate assistance to clients visiting the Copy/Mail Center
Accurately document and execute production requests with attention to detail
Coordinate conference rooms, common areas, and kitchen services
Set up meeting rooms accurately and proactively for client use
Order food, beverages, and supplies as needed
Ensure rooms are clean, stocked, and ready for continuous use
Maintain inventory control and replenish supplies
Manage satellite copy rooms, including stocking supplies and basic equipment maintenance
Pick up and deliver mail, parcels, and production requests throughout assigned areas
Greet and announce visitors in a professional and welcoming manner
Answer and route incoming telephone calls
Maintain a clean, organized reception area
Assist with administrative tasks as assigned by the Site Manager
Qualification
Required
High School Diploma or equivalent
Minimum of 1 year of professional work experience
Prior experience in customer service, office support, hospitality, or facilities services preferred
Preferred
Law firm and Receptionist/hospitality experience
Benefits
Medical
Dental
Vision
Life insurance
Short-term disability
Additional voluntary benefits
An EAP program
Commuter benefits
A 401K plan
Paid Sick Leave
Holiday pay
Company
Akkodis
Akkodis provides digital engineering solutions for sustainable and innovative industries.
10001+ employees
H1B Sponsorship
Akkodis has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (141)
2024 (121)
2023 (67)
Funding
Current Stage
Late StageLeadership Team
Lane Greever
Chief Operating Officer (COO), Americas
Kishore Raj
Vice President & Partner: Technology and Engineering Consulting and Services
Recent News
2025-11-10
Canada NewsWire
2025-11-06
Company data provided by crunchbase