PNC · 4 hours ago
Quality Analyst Sr
PA - Pittsburgh (15222)
Full-time
Onsite
Mid, Senior Level
3+ years expPNC Bank is a leading financial services provider committed to delivering an exceptional customer experience. The Quality Analyst Sr will lead quality assurance efforts, ensuring compliance with specifications and standards while developing and monitoring quality management programs.
BankingFinanceFinancial Services
No H1B
Responsibilities
Assists in the execution of a quality control program within a defined department of the organization. Under supervision, enables adherence with quality management programs. Assists in the execution of the quality program, identifying opportunities for enhancement where applicable. Supports the development and continuous improvement of the quality management system
Generates reports for distribution to various users in the organization, customers, or suppliers
Leads quality improvement initiatives; works to develop and improve quality levels; provides training, coaching and feedback. Provides conclusions and recommendations for issues and/or continuous improvement projects
Conducts quality analysis; identifies systemic issues, executes on effective root cause analysis and corrective actions
Supports the development of quality assurance strategies, processes, guidelines and control plans which assure quality and reliability of products and services
Qualification
Required
3-5 years testing Experience
Java based Selenium
Useful: Karate JIRA
Leads and reports on reviews and tests of software systems and products to verify compliance with applicable specifications and standards
Leads the effort to work with software developers to resolves issues of incompliance through system modification, reconfiguration or workarounds
Establishes objectives for testing cycles
Develops test scenarios for unit, process, function, integration and acceptance testing
Leads the team in planning and estimating quality assurance support requirements for new products, new functions and new components
Leads audits and reviews
Oversees and leads the efforts to monitor adherence to quality standards in the development, implementation and upkeep of software products
Monitors effectiveness of the assurance process and tools
Oversees the tracking of quality assurance metrics such as defect density and open defect counts
Oversees team members responsible for testing and inspection of products to determine compliance with specifications
Assists in the execution of a quality control program within a defined department of the organization
Under supervision, enables adherence with quality management programs
Assists in the execution of the quality program, identifying opportunities for enhancement where applicable
Supports the development and continuous improvement of the quality management system
Generates reports for distribution to various users in the organization, customers, or suppliers
Leads quality improvement initiatives; works to develop and improve quality levels; provides training, coaching and feedback
Provides conclusions and recommendations for issues and/or continuous improvement projects
Conducts quality analysis; identifies systemic issues, executes on effective root cause analysis and corrective actions
Supports the development of quality assurance strategies, processes, guidelines and control plans which assure quality and reliability of products and services
Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions
Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework
Roles at this level typically require a university / college degree, with 2+ years of relevant professional experience
In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered
Bachelors
Preferred
Change Management
Corporate Governance
Data Analytics
Process Efficiencies
Process Improvements
Risk Assessments
Benefits
Medical/prescription drug coverage (with a Health Savings Account feature)
Dental and vision options
Employee and spouse/child life insurance
Short and long-term disability protection
401(k) with PNC match
Pension and stock purchase plans
Dependent care reimbursement account
Back-up child/elder care
Adoption, surrogacy, and doula reimbursement
Educational assistance, including select programs fully paid
A robust wellness program with financial incentives
Maternity and/or parental leave
Up to 11 paid holidays each year
9 occasional absence days each year, unless otherwise required by law
Between 15 to 25 vacation days each year, depending on career level and years of service
Company
PNC
PNC is a financial service company providing bank deposits products and services to its community.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown1975-11-17IPO
Leadership Team
Keith Hayes
SVP, PNC Aviation Finance
M
Michael Gaber
Senior Vice President - Originations
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