State of Maine · 7 hours ago
Management Analyst II / Bureau of Motor Vehicles
Augusta, Maine
Full-time
Hybrid
Mid, Senior Level, Lead/Staff
8+ years expThe State of Maine is dedicated to providing efficient and exceptional service to the community. They are seeking a Management Analyst II to review and evaluate complex organizational structures and administrative policies within the Bureau of Motor Vehicles, while managing ongoing projects and making recommendations for improvements.
Art
Responsibilities
Plans and organize studies of work and organizational problems including duplication, communication, information flow, inventory control, cost containment, and integrated service delivery to develop and maintain efficient and economical operations
Analyzes data gathered, develops information and documentation, and considers solutions or alternative methods of proceeding to recommend improvements and modifications
Designs and implements research to make recommendations for long range plans, policies, and programs
Effectively manages projects and tracks projects managed by others, to ensure tasks are prioritized, documented, communicated, and completed on time. Provides project management support to other project managers
Implements new business programs and processes, confers with, and trains agency staff, and conducts operational effectiveness reviews to ensure smooth system implementation and functioning
Manage all phases of project life cycle: analyzing system requirements, developing, writing the business requirements for software and other work systems, ensuring new systems adequately reflect the identified business requirements, training, and project implementation
Creates and executes tests to evaluate new or enhanced modernization systems, features, and programs
Develops and updates manuals to outline performance methods, organizational policies and procedures, and system operations; and presents educational materials, workshops, and training seminars to Bureau staff and stakeholders to provide information and training on specific topics
Qualification
Required
Eight (8) years of education, training, and/or experience analyzing, evaluating, and/or developing improvements to organizational and/or managerial systems, programs, and practices
Ability to work effectively within a team, contributing to shared goals and helping others succeed
Clear and professional communication with the public, school owners and instructors, and internal teams
Comfort in a fast-paced environment with frequent interruptions and changing priorities
Critical thinking to resolve complex eligibility and compliance issues
High level of accuracy in reviewing licensing documents for licensure of driver education and commercial motor vehicle driver education schools and instructors
Ability to handle sensitive information with discretion and respect
Empathy, professionalism, and accountability in customer and team interactions
Skill in navigating difficult conversations and providing accurate information with tact
Effective organization of daily responsibilities while managing appointments and licensing of schools and instructors
Strong work ethic and attention to statutory deadlines
Openness to process enhancements and feedback
Preferred
Knowledge of the theories, principles and practices of public administration, organization, workflow, personnel management, and financial procedures
Knowledge of data collection and interpretation methods and techniques
Knowledge of project management principles and best practices
Knowledge of methods and techniques of analysis, work simplification, and forms and records control
Knowledge of the methods and techniques of establishing work standards
Knowledge of current developments in systems analysis and applications
Knowledge of information management systems
Ability to gather, assemble, calculate, and analyze facts and draw valid conclusions
Ability to analyze and interpret laws, rules, and regulations
Ability to communicate effectively
Ability to write clearly and effectively
Benefits
Work-Life Fit: Take time for yourself with 13 paid holidays, 12 days of sick leave, and 3+ weeks of vacation leave annually.
Health Insurance Coverage: The State of Maine pays 85%-95% of employee-only premiums ($11,196.96 - $12,514.32 annual value), depending on salary.
Dental Insurance: The State of Maine pays 100% of employee-only dental premiums ($387.62 annual value).
Retirement Plan: The State contributes the equivalent of 14.11% of the employee's pay towards the Maine Public Employees Retirement System (MainePERS).
Company
State of Maine
Welcome! We in Maine take pride in our quality of life, our entrepreneurial spirit, and our strong, independent heritage.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$0.76MKey Investors
The National Endowment for the Arts
2019-05-18Grant· $0.76M
Leadership Team
Carole Reuschle
CEO of the Cabin
Joseph Zamboni
Chief Operating Officer
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