Stanley Black & Decker, Inc. · 16 hours ago
1st Shift Technical Support Team Leader
East Longmeadow, MA, United States
Full-time
Onsite
Mid Level
$42.69/hr - $47.12/hrStanley Black & Decker, Inc. is a leading tool company that is committed to innovation and excellence. The Team Leader, Technical Support role involves overseeing the technical support team, performing electrical and mechanical duties, and ensuring the maintenance of production and facility equipment to meet business goals.
IndustrialManufacturingRetail
Responsibilities
Work in conjunction with department Maintenance Planner and Flow Line Manager to review daily production demands, prioritize and allocate resources based on production needs
Assess strengths and opportunities for the maintenance team
Train and mentor other team members with an emphasis on developing and advancing other members knowledge and competency
Use of advanced trades mathematics together with the use of complicated drawings, specifications, charts, tables, handbook formulas, all varieties of precision measuring instruments, CNC equipment, personal computer
Ability to proficiently use DMMs, Meggers, Oscilloscopes, Data logging instrumentation and other typical measuring devices
Working knowledge and experience with sensors: temperature, flow, pressure, voltage, current and others related to industrial manufacturing machinery
Specific software application programs of technical nature such as PLC programing software, VFD set up troubleshooting and commissioning
Knowledge of and repair: of instrumentation and controllers
Demonstrate mastery of all cores technical competencies across all production equipment. Core technical competencies include but are not limited to troubleshooting/root cause analysis, bearing, slides, ball screws, motors, drives, gear boxes, pneumatics, hydraulics, valves, conveyors, plumbing, lubrication systems, sheet metal fabrication, welding, rigging and machine shop capability (turning, milling, grinding, etc.)
Perform highly diversified electro-mechanical skills to install and maintain production machines and the plant facility’s equipment including mechanical, advanced electrical, pneumatic and hydraulic troubleshooting and repair of production machines. Use a variety of hand and power tools, electric meters and material handling equipment
Provides emergency/unscheduled repairs of equipment during production and performs scheduled maintenance repairs of production equipment during machine service
Reads and interprets equipment manuals and work orders to perform required maintenance and service
Diagnose complicated problems independently to a component level utilizing whatever research necessary, replace or repair parts, test and adjust
Perform regular preventive maintenance on machines, equipment and plant facilities. Interpret diagrams, sketches, operations manuals, manufacturer's instructions, and engineering specifications, troubleshooting malfunctions
Detect and report faulty operations and defective material. Locate sources of problems by observing mechanical devices in operation; listening for problems; using precision measuring and testing instruments
Removes defective parts by dismantling devices, using hoists, cranes, and hand and power tools
Determines changes in dimensional requirements of parts by inspecting used parts, using rules, calipers, micrometers, and other measuring instruments
Controls downtime by informing production workers of routine preventive maintenance techniques; monitoring compliance
Fabricates repair parts by using machine shop instrumentation and equipment
Maintains equipment, parts, and supplies inventories by checking stock to determine inventory level; anticipating needed equipment, parts, and supplies; placing requests for parts orders; expediting if necessary; verifying receipt
Maintains technical knowledge by attending educational workshops; reviewing technical publications; establishing personal networks
Attends all yearly safety training sessions. Mentors other team members on safe work practices
Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs
Qualification
Required
Equivalent to a complete accredited apprenticeship or equivalent to a 2-year technical college education in the field of electronics both analog and digital
Trained in electrical safe work practices with emphasis on NFPA 70E
Benefits
Medical, dental, life, vision, wellness program, disability, 401(k), Employee Stock Purchase Plan, paid time off and tuition reimbursement.
Discounts on Stanley Black & Decker tools and other partner programs.
Paid Time Off, including paid vacation, holidays & personal days.
Company
Stanley Black & Decker, Inc.
For the builders and protectors, for the makers and explorers, for those shaping and reshaping our world through hard work and inspiration, Stanley Black & Decker provides the tools and innovative solutions you can trust to get the job done—and we have since 1843.
Founded in 1843
10001+ employees
H1B Sponsorship
Stanley Black & Decker, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (78)
2024 (71)
2023 (74)
2022 (117)
2021 (121)
2020 (98)
Funding
Current Stage
Public CompanyTotal Funding
$745.4M2023-03-01Post Ipo Debt· $745.4M
1978-01-13IPO
Leadership Team
Christopher Nelson
President and Chief Executive Officer
Deborah K. Wintner
Senior Vice President , Chief Human Resources Officer
Recent News
2026-01-20
2025-12-24
Company data provided by crunchbase