NEOGOV · 3 hours ago
Program Specialist (Behavioral Health)
Orange, CA
Full-time
Hybrid
Entry Level
$56K/yr - $84K/yr
2+ years expCalOptima is a mission-driven community-based organization focused on enhancing member health with dignity. The Program Specialist (Behavioral Health) will support various projects and initiatives aimed at improving access to behavioral health services and enhancing the quality of care provided to members.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability
Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department
Reviews, monitors and tracks quality performance data related to, but not limited to, Healthcare Effectiveness Data and Information Set (HEDIS) and member and provider experience and access to care against internal and external benchmarks to identify performance gaps and identify opportunities for improvement in a timely manner
Assists with creating and updating project plans, develops and maintains process flows, maintains project related materials (ex., action plans, intervention logs, tracking and trending) and completes other project related tasks as needed
Creates, develops and edits member and provider communication pieces
Prepares and provides coverage for health fairs, continuing education events, material requests and educational sessions
Conducts comprehensive research on BH topics, interventions and best practices
Attends and supports cross-functional quality improvement work teams responsible for the identification, implementation and evaluation of BH quality improvement projects, activities and reports
Completes other projects and duties as assigned
Qualification
Required
High school diploma or equivalent PLUS 2 years of experience in the health care industry, preferably in behavioral health, quality, population health and/or health equity public health, required; an equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying
Experience working with underserved populations to reduce health care disparities required
Have access to means of transportation for work away from the primary office approximately 20% of the time required
Preferred
Bachelor's degree in public health, health policy, health care, public policy administration or related field
Bilingual in English and in one of CalOptima Health's defined threshold languages (Arabic, Farsi, Chinese, Korean, Russian, Spanish, Vietnamese)
Benefits
CalPERS pension program and additional retirement packages.
A generous PTO program
A quality work life balance
Various wellness programs
Tuition Reimbursement
Professional development opportunities
Career development opportunities
Flexible scheduling
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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