EUC Program Manager at Phoenix, AZ jobs in United States
cer-icon
Apply on Employer Site
company-logo

InfiCare Inc. · 4 hours ago

EUC Program Manager at Phoenix, AZ

positionPhoenix, AZ
timeContract
remoteOnsite
seniorityMid, Senior Level

InfiCare Inc. is seeking an experienced EUC Program Manager to drive a proactive, predictive, and preventative End User Computing servicing model across a large enterprise environment. The role focuses on optimizing servicing models and improving compliance and employee experience through automation and transformation initiatives.

Information Technology & Services
check
H1B Sponsor Likelynote

Responsibilities

Drive a proactive, predictive, and preventative End User Computing (EUC) servicing model across a large enterprise environment
Focus on EUC / Digital Workplace Transformation
Manage ServiceNow operations, compliance, and value tracking
Utilize Nexthink for FLOW and Remote Actions
Implement proactive & automated servicing models
Optimize live channels (Walk-up, Chat, Phone)
Enable compliance and experience-led servicing
Facilitate automation, self-healing, and ticket deflection
Engage in stakeholder and large-scale transformation experience

Qualification

EUC / Digital Workplace TransformationServiceNowNexthinkProactive & Automated Servicing ModelsStakeholder & Large-scale Transformation ExperienceLive Channel OptimizationCompliance EnablementAutomationSelf-healing & Ticket Deflection

Required

EUC / Digital Workplace Transformation
ServiceNow (operations, compliance, value tracking)
Nexthink (FLOW, Remote Actions)
Proactive & Automated Servicing Models
Live Channel Optimization (Walk-up, Chat, Phone)
Compliance Enablement & Experience-led Servicing
Automation, Self-healing & Ticket Deflection
Stakeholder & Large-scale Transformation Experience

Company

InfiCare Inc.

twitter
company-logo
Based in the Washington DC area, since 2001 InfiCare Technologies has been providing IT, HealthCare & non-technical staffing services to its clients across the US.
dateFounded in 2001
location
Sterling, Virginia, US
people-size201-500 employees
web-link
https://www.inficaretech.com/

H1B Sponsorship

InfiCare Inc. has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2020 (5)

Funding

Current Stage
Growth Stage
Company data provided by crunchbase