Walker-Miller Energy Services · 22 hours ago
Trade Ally Liaison
Detroit, MI
Full-time
Onsite
Entry Level
2+ years expWalker-Miller Energy Services is a 26-year-old Detroit-based company committed to changing lives through energy efficiency. The Trade Ally Liaison will oversee and implement tasks associated with energy waste reduction programs, working closely with contractors to ensure their success and adherence to program guidelines.
EnergyManagement Consulting
Responsibilities
Embrace and operate within our core values
Develop a comprehensive understanding of the program’s strategic direction regarding energy efficiency and business activities of its customers
Drive interest and participation in the program with all contractors trades
Provide education and support to participating and interested contractors through one on one and group engagement
Review applications and documentation to ensure completeness and adherence to program rules and requirements
Communicate and follow up with program updates and disqualifications to participants
Maintain, update, and add entries to the program databases accurately, including licenses and contacting participants for information
Help maintain and update additional program spreadsheets relating to project tracking, lead sharing, and any other needs like this
Assist participants to ensure they have the correct information and marketing materials to promote the program
Help with customer service calls, corresponding with customers and contractors with clear direction from program manager
Assists with the development and implementation of a plan to attract new contactors to meet program objectives
Support the outreach and application process to ensure applicants adhere to program rules and requirements
Establish and maintain effective working relationships with employees, other agencies, and the public
Qualification
Required
High School Diploma or equivalent
Experience working with contractors, vendors, and businesses
Experience identifying and developing relationships, as well as collaborating with community organizations
Strong customer service and communication skills
Ability to work independently and excellent organizational skills
Analytical ability is required to gather and summarize data for reports, find solutions to various administrative problems, and prioritize work
Proficiency in Microsoft Word, Excel, and PowerPoint
Strong history of providing excellent customer service
Excellent written and verbal communication skills
Strong data entry skills in entering information in tracking systems/databases
Ability to communicate effectively, both verbally and in writing with customers, clients, and team members
Ability to thrive in a collaborative environment
Function well with a diverse group of people
Utilize good judgement to plan and accomplish goals
Anticipate and troubleshoot issues as needed
Must be able to handle a wide work variety that may not be explicitly stated above listed duties and work in a fast-paced environment
Valid driver's license with acceptable driving record
Willingness to travel up to 25% of the time
Required to sit, stand, walk; talk and hear; and ability to touch and handle tools and/or controls
Ability to lift to 10 pounds
Preferred
At least 2 years of previous energy efficiency industry experience
Company
Walker-Miller Energy Services
Walker-Miller Energy Services is an urban energy waste reduction company focusing on empowering people and enriching communities.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Avec O'Brien
Chief Financial Officer
John Boladian
Chief Operating Officer
Recent News
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