CERATIZIT USA · 12 hours ago
Sales Engineer
Charlotte, NC
Full-time
Onsite
Senior Level
5+ years expCERATIZIT USA is a leading provider of high-performance cutting tools, and they are seeking a Sales Engineer to represent the company in a regional territory. The role involves establishing distributor channel partnerships and managing customer relationships to drive growth and sales in the marketplace.
EnergyInformation Technology
Responsibilities
Perform independently and professionally represent CERATIZIT in a regional geographic territory to establish and develop distributor channel partners and end user customer relationships for growth in the marketplace (50% to 60% travel / overnight stays required)
Target, prospect, qualify, and secure new end user customer accounts for pipeline development and territory growth
Manage, retain, and saturate current end user customers and channel partner accounts through application recommendations, emphasizing product performance, demonstrating value-added features, and cost benefits, product demonstrations and promoting “KEY PRODUCTS” to develop opportunities for new business and increased product sales
Partner with Integrated Suppliers to develop strategies to grow the business. Support, train, and update “in plant” integrated suppliers on CERATIZIT products and applications and how they fit with the products of the end user
Obtain required specifications and blueprints from end user customers and collaborate with CERATIZIT engineering and internal departments for generation of accurate, precise, and timely quotations and problem resolution to support customer requirements
Using project management skills; work with end user to support part run-off operations including but not limited to logistical support, technical support and troubleshooting, quality management, and error proofing
Document, track, and follow up on all proposed solutions, tool testing, and costs analysis to support new business development and customer retention
Conduct training for machine operators, tool pre-setters, engineering and management on functionality of CERATIZIT products
Develop sales and business plans and set goals through researching, analyzing, and interpreting records of present and past sales trends and costs, estimated and realized revenue, administrative commitments, and obligations incurred for management. Collaborate with channel partner leadership and sales teams to grow CERATIZIT sales in the marketplace
Achieve defined sales goals and quota via an established sales process and plan
Investigate product or service warranty claims to ensure resolution within organizational policies
Complete and maintain required sales and expense reports, calendar appointments, data within the customer retention management software "CRM" and business and distributor planners
Qualification
Required
Bachelor's Degree (BSME) or equivalent experience required
Minimum of 5 years of experience with a large manufacturing facility
5-10 years successful regional or territory sales experience in a consultative-based sales role in a manufacturing or distributor-focused sales environment. Relevant sales experience in the metal cutting industry or environment (IE: machining applications, milling, drilling, turning, boring, reaming~ etc.) is a plus
Ability to make product recommendations based on customer feedback and quality constraints
Familiar with functional cutting tool design as it relates to: Reaming, Hole making, Threading, and Milling
Ability to calculate speeds and feeds for: Boring, Hole making, Threading, and Milling
Ability to troubleshoot and identify cutting tool problems, investigate the root cause, propose corrective action and make recommendations for solutions
Strong technical aptitude and interest in technical products, specifications or applications is a must
Experience working independently from a home or virtual office environment
Strong skills in qualifying, developing and securing new business in both a direct and channel-based sales environment
Knowledge, skills and experience in an end user or distribution channel sales environment with strong ability to develop customer rapport and relationships for success
Strong verbal and written communication skills
Proficient in use of technology, computers and software (Excel, Word, Microsoft Office, PowerPoint, CRM Software, etc.)
Quality systems experience in CPK (process capability), PPK (process performance), and PPAP (production part approval process)
Strong mathematical skills and experience with statistical inference, frequency distribution, trigonometry calculus, algebra, and validity
50% to 60% travel / overnight stays required – a valid Driver's License is required
Company
CERATIZIT USA
CERATIZIT Group has been a leader in developing innovative solutions for tooling and hard material technologies for over 100 years.
5001-10000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase