ADN Group · 7 hours ago
Sr On-Site Service Specialist
Tualatin, OR
Contract
Onsite
Mid, Senior Level
$20/hr - $20/hr
1+ years expADN Group is seeking an experienced Sr. On-Site Service Specialist to support print production, scanning, indexing, and mailroom operations. The role requires strong customer service skills and document imaging expertise, along with the physical ability to perform various tasks related to print and mail services.
Information Technology & Services
Responsibilities
Operate high-volume copy machines, printers, and finishing/bindery equipment
Perform scanning, indexing, digital imaging, and use related document imaging software
Utilize MS Office applications and email systems for file handling and communication
Access and update document management systems per established protocols
Conduct daily inspections of convenience copiers; clear jams and report issues
Sort, distribute, and process incoming and outgoing mail/faxes
Apply necessary postage using mail management systems
Perform shipping and receiving duties for materials, supplies, and customer documents
Deliver completed print jobs to designated on-site or off-site locations
Maintain logs for meters, service reports, inventory, and job tracking
Calculate charges for completed work and update billing reports
Respond to and coordinate service calls with technicians or management
Perform filing, archiving, purging, and document organization as required
Handle data entry and digital recordkeeping
Maintain cleanliness and organization of work areas and copier stations
Assist with meeting room setups, light maintenance, and building occupant moves
Provide receptionist or call center support when necessary (Senior-Level function)
Use equipment such as shrink-wrap machines, paper cutters, hole drillers, joggers, and electric staplers
Qualification
Required
High school diploma or GED required
Valid driver's license may be required per Ricoh policy
Excellent customer service and communication skills
Strong PC skills (MS Office, email, digital file handling)
Ability to prioritize tasks and manage workflow independently
Basic math, filing, and organizational skills
Ability to operate office machinery and technical equipment
Preferred
1-2 years of related experience in printing, mailroom, or office services preferred
Experience with high-volume copy/print equipment strongly preferred
Company
ADN Group
ADN Telecom Ltd, the leading ISP, MPLS, IPLC, and IP Telephony service provider in Bangladesh, initiated its glorious journey back in 2003.
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase