Kennesaw State University · 5 hours ago
Enterprise Desktop Administrator
Kennesaw, GA
Full-time
Onsite
Entry Level
1+ years expKennesaw State University is one of the largest public institutions in the country, committed to academic excellence and community partnerships. The Enterprise Desktop Administrator role involves operating and supporting systems and services provided by the Enterprise Desktop Engineering group, ensuring quality and security of end-user devices and related solutions.
Education
Responsibilities
Operate and supports enterprise desktop and end user device management related systems, services and solutions ensuring their quality, stability, recoverability, and security
Diagnoses and resolves problems and service tickets
Maintains documentation of existing systems, services, processes, and procedures
Augments primary on call staff by responding to major on call events on nights and weekends
Qualification
Required
Bachelors from an accredited institution of higher education in computer science or related field or an equivalent combination of relevant education and/or experience
One (1) year of IT experience
Able to function with autonomy, making sound and timely decisions as appropriate, and using good judgement to determine which decisions should be escalated
Able to diagnose and resolve problems
Able to identify problems and take appropriate action
Able to handle multiple tasks or projects at one time meeting assigned deadlines
Knowledge of several of the following: operating systems, virtualization, cloud services, and associated software
Extensive knowledge of desktop and end user device management operations
Must be aware of current technologies and industry best practices for areas of responsibility
Excellent interpersonal, initiative, teamwork, problem solving, independent judgment, organization, communication (verbal and written), time management, project management and presentation skills
Proficient with computer applications and programs associated with the position (i.e. Microsoft Office suite)
Strong attention to detail and follow-up skills
Strong customer service skills and phone and e-mail etiquette
Preferred
An advanced degree from an accredited institution of higher education in a related field
Experience working in higher education
Company
Kennesaw State University
Kennesaw State University is a public, coeducational, comprehensive university located in Kennesaw, Georgia
1001-5000 employees
H1B Sponsorship
Kennesaw State University has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (32)
2024 (30)
2023 (26)
2022 (19)
2021 (24)
2020 (43)
Funding
Current Stage
Late StageTotal Funding
$0.31MKey Investors
National Cemetery Administration
2024-06-17Grant· $0.31M
2022-03-02Grant
Leadership Team
Anna Bilyeu
Educational Technology Specialist/Project Lead with KSU iTeach
Steven Smalt
Accounting Professor
Recent News
News-Medical.Net
2025-11-23
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