Tampa General Hospital · 12 hours ago
Financial Counselor - Patient Accounts
Tampa
Full-time
Hybrid
Mid Level
3+ years expTampa General Hospital is a healthcare institution seeking a Financial Counselor for patient accounts. The role involves assisting patients with financial responsibilities, verifying insurance processes, and ensuring compliance with healthcare regulations while providing excellent service to patients and their families.
Health CareHospitalMedicalNon Profit
Responsibilities
Under minimal supervision of the Lead Coordinator and Patient Access Manager, follows established organizational policies and procedures
Demonstrates working knowledge of scheduling and registration processes, compliance with Medicare requirements, verification and insurance processes, and collections of patient financial responsibility for all medically stable Emergency Department patients
Completes screening process for HCHCP eligibility, files application for HCHCP, calculates self-pay pricing for discharging ED patients
Responsible for obtaining and verifying demographic, confidential clinical and financial information necessary to accurately and efficiently schedule follow up physician appointments and add-on services
Provides excellent concierge assistance to patients, family members, visitors in person or over the phone
Understands and adheres to all EMTALA, CMS, TJC, and HIPAA requirements when validating the hospital account
Works directly with nurses, medical staff, ancillary departments, insurance carriers, care management/utilization, HIM, and other external professionals to assist patients with obtaining health care and financial assistance services
Responsible for performing job duties in accordance with the mission, vision and values of Tampa General Hospital
Qualification
Required
High School Diploma or GED
3+ years' experience in Registration, Scheduling, and/or Collections and Billing
Preferred
Associate Degree in Business preferred and completion of the CHAA exam is a plus
Company
Tampa General Hospital
Tampa General Hospital is a medical center.
10001+ employees
H1B Sponsorship
Tampa General Hospital has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (8)
2024 (2)
2023 (4)
2022 (3)
2021 (1)
2020 (1)
Funding
Current Stage
Late StageTotal Funding
unknown2024-09-26Grant
Leadership Team
Jennifer Crabtree
President, Tampa Medical & Research District | Senior Vice President, Tampa General Hospital
Kate Ulrich
SVP Perioperative Services
Recent News
St Pete Catalyst
2026-01-23
HospitalManagement.net
2026-01-16
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