SGS Consulting · 2 days ago
Visitor Services Coordinator
SGS Consulting is seeking a Visitor Services Coordinator to enhance visitor experiences and ensure exceptional service. The role involves planning and coordinating factory tours, overseeing logistics, and acting as the primary contact for visitors.
Responsibilities
Schedule and confirm tours
Welcome visitors, provide orientation, and ensure PPE and safety compliance
Deliver high-quality experiences, including special tours and events
Address inquiries and resolve issues promptly
Maintain visitor databases, prepare waivers, and compile reports
Train and support tour guides; implement process improvements
Qualification
Required
1–3 years in customer service, event planning, or visitor services
Strong organizational, communication, and problem-solving skills
Proficiency in Microsoft Office Suite
Preferred
Associate degree in Hospitality, Business, or related field
Power BI (Nice to have)
Company
SGS Consulting
SGS Consulting is a client-centric organization that offers workplace and payroll solutions.
Funding
Current Stage
Late StageCompany data provided by crunchbase