Guardian Life · 3 hours ago
Core Disability Product Analyst
Pittsfield
Full-time
Hybrid
Mid Level
$59K/yr - $89K/yrGuardian Life is a leading insurance company, and they are seeking a Core Disability Product Analyst to support product initiatives and operational activities within the Core DI product line. This role focuses on enhancing operational accuracy and driving process improvements while ensuring compliance and efficiency in technical systems and processes.
DentalFinancial ServicesHardwareInsuranceLife Insurance
No H1B
U.S. Citizen Only
Responsibilities
Support product ideation and innovation, development, and implementation into systems
Assist in gathering and organizing distribution insights, competitive intelligence, and market research
Maintain and update product documentation, internal and external competition materials, training materials, and sales enablement tools
Support coordination of cross-functional meetings and ensure timely follow-up on action items
Respond to inquiries related to Core DI Products via the call center phone queue and email, delivering exceptional customer service and timely resolution
Author clear requirements and UAT plans, including acceptance criteria, test data, defect triage, and post‑deployment validation; ensure strong documentation for audits and regulatory reviews
Develop reference guides and conduct virtual training sessions (Zoom) to support distribution in illustrations and product understanding
Provide product illustrations and competitive analyses to distribution partners within established time standards
Support product management efforts on our inforce block of business
Assist in product filing efforts and forms management as requested
Participate in additional projects and initiatives as assigned to support business objectives
Leverage Key Performance Indicators (KPIs) to monitor, evaluate, and drive success across projects and initiatives, ensuring alignment with organizational goals and continuous improvement
Qualification
Required
Strong knowledge of IDI mechanics: own-occupation definitions, residual/partial benefits, benefit periods, elimination periods, COLA, exclusions/limitations, issue ages, occupational classes, premium modes, and policy provisions
Strong knowledge of inforce policy mechanics: billing, premium modes, reinstatements, lapses, grace periods, offsets/coordination (e.g., SSDI, workers' comp), benefit calculations, COLA, elimination periods, and waiver rules
Familiarity with policy admin and underwriting systems, product configuration, and downstream dependencies (claims rules, correspondence)
Experience writing business requirements, partnering with Tech/QA for configuration and UAT, and validating production outcomes
Strong stakeholder management and communication skills; ability to influence decisions and present trade‑offs
Excellent organizational and time-management skills
Strong written and verbal communication abilities
Ability to learn business processes quickly and work independently
Strong proficiency in Microsoft Office (Excel, PowerPoint, Word) and Adobe Acrobat Professional
Bachelor's Degree or equivalent experience required
Company
Guardian Life
Guardian Life Insurance Company of America (Guardian) is one of the country’s leading mutual insurers.
Founded in 1860
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2016-08-23Non Equity Assistance
Leadership Team
Andrew McMahon
Chairman and CEO
Michael Prestileo
Chief Strategy Officer
Recent News
2025-12-11
Company data provided by crunchbase