Assurant · 1 day ago
Repair Lead
Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. The Repair Lead will inspect, refurbish, test, troubleshoot, and program electronic equipment while assisting less experienced peers and managing complex projects.
Customer ServiceFinanceFinancial ServicesInformation TechnologyInsurance
Responsibilities
Assist Engineering Department with troubleshooting, software flashing support, and new product introductions
Serves as a resource to others in the resolution of complex problems and issues
Assist as Subject Matter Expert for internal and external clients
Conducts standup meetings and Tech Talks in supervisor’s absence
Validate and evaluates new & tech damage product from line
Validate, provides feedback and enters line reworks into excel database
Validate & signs off on all UR/BER from line
Assist in evaluation and generation of material escalations
Assist in generation of Engineering change requests for process and documentation changes
Assist and completes submission of help desk tickets for associates requiring login issues, equipment issues, etc
Conduct training, mentoring, and coaching of associates in job related functions and recommends to supervisor associate training opportunities
Monitor work flow and work in process in line and allocates resources accordingly keeping supervisor up to date
Conduct root cause failure analysis and troubleshooting on suspected defective devices
Qualification
Required
Minimum of 3 years of wireless repair experience
2-3 years of experience leading a team
Ability to perform electromechanical assembly using hand and electric tools
Must be able to perform precise component level and board repairs
Ability to identify and report root cause deficiencies
Ability to identify and report routine process deficiencies
Ability to test, repair and troubleshoot devices to isolate root cause
Ability to perform soldering and de-soldering using handheld soldering and hot air equipment
Company
Assurant
Assurant provides protection products and related services to safeguard companies against risks.
H1B Sponsorship
Assurant has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7)
2024 (12)
2023 (24)
2022 (34)
2021 (6)
Funding
Current Stage
Public CompanyTotal Funding
$469.1M2025-08-18Post Ipo Debt· $296M
2023-02-28Post Ipo Debt· $173.1M
2004-02-05IPO
Leadership Team
Recent News
2026-01-19
2026-01-19
Company data provided by crunchbase