Uptown Rental Properties · 9 hours ago
Front Desk Receptionist - Property Management
Cincinnati, OH, US
Full-time
Onsite
New Grad, Entry Level
$16/hr - $18/hrUptown Rental Properties is a premier property management and real estate development company recognized as one of Cincinnati’s Top Companies to Work For in 2025. They are seeking a friendly and organized Front Desk Receptionist / Resident Relations Representative to provide outstanding customer service and support daily operations in their communities and property management offices.
Property DevelopmentProperty ManagementReal EstateRental Property
Responsibilities
Welcome residents and guests with professionalism and warmth
Respond promptly to phone calls, text messages, and in-person inquiries
Serve as a liaison between residents, prospects, and the property management or leasing teams
Direct resident and prospect concerns to the appropriate department quickly and accurately
Notify residents of unit showings and coordinate communications
Support resident outreach initiatives and deliver timely notices or updates
Open and close the office daily according to procedures
Handle incoming and outgoing mail and manage package distribution
Process rent payments and assist with move-in/move-out logistics
Prepare keys, parking passes, and other necessary documentation
Support internal audits and maintain well-organized resident files
Collaborate with team members to ensure seamless resident service
Provide general office support and assist other departments as needed
Qualification
Required
High school diploma or equivalent required; college degree preferred
Excellent communication and interpersonal skills
Strong attention to detail, organization, and follow-through
Ability to multitask and thrive in a dynamic environment
Proficiency with basic office software and phone systems
Preferred
Previous customer service or administrative experience strongly preferred (property management experience a plus)
Benefits
Paid Time Off & Sick Days
Paid Holidays
Medical, Dental, Vision, Disability & Life Insurance
401(k) with Company Match
Profit Sharing
Employee Assistance Program
Employee Appreciation Events
Free Parking
Career Growth & Professional Development Opportunities
Company
Uptown Rental Properties
Uptown Rental Properties specializes in property sales, home buying, urban redevelopment and property management services.
Founded in 1985
51-200 employees
Funding
Current Stage
Growth StageRecent News
2025-08-14
2025-04-26
2025-04-03
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