Allcat Claims Service · 1 day ago
Entry Level- Property Desk Adjuster
Allcat Chandler
Full-time
Onsite
New Grad, Entry Level
$19.23/hr - $19.23/hrAllcat Claims Service is an energetic company that emphasizes learning and personal development. The Property Desk Adjuster works under supervision to provide claims service, evaluates initial claims, processes payments, and ensures compliance with policy provisions and regulatory requirements while resolving customer inquiries.
ConsultingFinancial ServicesInformation TechnologyLegalSoftware
Responsibilities
Processes payments for low to moderately complex claims
Collaborates with internal resources to facilitate claims resolution
Contributes to business goals, performance metrics, and effectively uses tools & technology
Supports workload surges and/or catastrophe operations as needed to include working significant overtime during designated catastrophe events
Acquires and applies basic knowledge of claims insurance industry products, services, and processes to include insurance policy contracts and coverage's and how they affect the status of the claim
Reviews and processes low to moderately complex property claims in accordance with policy coverage, company guidelines, and regulatory standards
Issues payments and communicates settlement decisions, claim status, and next steps to customers via phone, email, and other approved communication methods
Accurately documents all claim activity, contacts, and decisions within claims systems
Collaborates with internal partners, including field adjusters, leadership, quality assurance, and support teams, to facilitate timely and effective claim resolution
Utilizes claims tools, systems, and technology to meet established productivity, quality, compliance, and customer satisfaction metrics
Responds effectively to workload fluctuations, including supporting catastrophe (CAT) operations, which may require extended hours and overtime during designated events
Continually develops technical knowledge of property insurance policies, coverages, and claims handling processes
Qualification
Required
High School Diploma or GED
Computer literate in a Windows operating environment
This position will require an Insurance Adjuster's license. You must pass a licensing exam within a designated number of attempts and can become licensed in all applicable states. Allcat will provide the study and training environment to assist you with the licensing exam
Strong customer service, communication, organizational skills
Ability to work with routine and/or repetitive activities but also be responsive to disruption and change
Enjoys working in a fast-paced environment and easily acclimates to changes in process/systems for overall improvement of the organization
Must be accurate and detail-oriented
Ability to quickly learn and adapt to new systems, tools, and technologies
Working knowledge of Microsoft Office applications, such as Outlook, Excel, and Word
Preferred
College degree
Prior property claims adjusting experience
Prior customer service experience
Experience using XactAnalysis and Xactimate
Active adjuster's License
Prior military experience
Benefits
Comprehensive Benefits Package: Medical, Dental and Vision, Paid Time Off and Paid Holidays
Company
Allcat Claims Service
Allcat Claims Services is a total solution provider for all insurance claims needs.
Founded in 2000
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Trive Capital Holdings
2022-02-01Private Equity
Leadership Team
B
Bart Hutton
Chairman of the Board
M
Mark Weekley
Business Partner
Recent News
2022-07-25
2022-07-14
2022-02-02
Company data provided by crunchbase