Witherite Law Group · 12 hours ago
Continuous Improvement Engineer
Witherite Law Group (WLG) is a personal injury law firm specializing in motor vehicle accidents. The Continuous Improvement Engineer will evaluate, design, and implement business processes to improve efficiency and elevate the client experience by collaborating with teams across the firm.
ConsultingLegalProfessional Services
Responsibilities
Analyze existing workflows across departments (legal, intake, operations, client services) to identify bottlenecks and inefficiencies
Facilitate workshops, process mapping sessions, and stakeholder interviews to gather insights and drive alignment
Map and analyze the end-to-end journey to identify friction points and opportunities for enhancement
Develop process maps, documentation, and standard operating procedures (SOPs)
Leverage data analysis and metrics to measure process performance and outcomes
Collaborate with technology teams to recommend or implement automation and system improvements
Design and implement optimized processes that balance efficiency, compliance, and client satisfaction
Lead training and change management efforts to ensure team adoption of new processes
Qualification
Required
Bachelor's degree in Business Administration, Operations Management, or related field (or equivalent work experience)
Lean six sigma certification or 2 plus years' experience in using lean methodologies
2+ years of experience in process analysis, business analysis, or operations improvement (law firm or professional services experience a plus)
Strong analytical skills with ability to gather, interpret, and present data
Excellent communication and collaboration skills
Proficiency in process mapping tools (Visio, Lucidchart, etc.) and Microsoft Office Suite
Benefits
Medical, dental, vision
Company paid Life and AD&D Insurance
Company Paid STD (with no waiting period) and LTD Insurance
Option to purchase additional Life and AD&D Insurance
Voluntary Critical Illness, Accident, and Hospital Indemnity Coverage
401(k) with company contributions
Paid Time Off
10 Company Holidays
Tuition Reimbursement
Company
Witherite Law Group
Witherite Law Group is a law firm that offers legal services focusing on personal injury and motor vehicle accident cases.
Funding
Current Stage
Late StageRecent News
Witherite Law Group
2025-11-20
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