The Hartford · 5 hours ago
Senior Ability Analyst
Naperville, IL- W. Diehl Road
Full-time
Hybrid
Mid, Senior Level
$48K/yr - $72K/yr
1+ years expThe Hartford is a leading insurance company committed to making a difference in the lives of its customers. They are seeking a Senior Ability Analyst who will primarily investigate claims to determine eligibility for short-term disability benefits and assist in creating treatment plans for a timely return to work. This role involves collaborating with stakeholders, providing excellent customer service, and making informed decisions based on critical analysis.
Auto InsuranceCommercial InsuranceEmployee BenefitsFinanceFinancial ServicesInsuranceLife InsuranceProperty Insurance
Responsibilities
Collaborate with internal and external stakeholders to obtain and share information related to long-term disability claims
Deliver outstanding customer service through professional written and verbal communication
Collect and analyze information, applying critical thinking and mathematical skills to make sound decisions and draw accurate conclusions
Apply business acumen and technical expertise to make ethical, well-informed decisions based on analysis, experience, and judgment, with management guidance as needed
Commit to meeting the expectations and requirements of both internal and external customers
Contribute to a positive team culture that supports Group Benefit Claims Diversity and Inclusion initiatives and objectives
Qualification
Required
High School Diploma or GED required
Minimum of 1 year of quality customer service experience required
At least 1 year of claims experience required
Preferred
Associate's or Bachelor's degree preferred
Familiarity with medical terminology is a plus
Experience reviewing medical records strongly preferred
Benefits
Short-term or annual bonuses
Long-term incentives
On-the-spot recognition
Company
The Hartford
The Hartford is an industry leading provider of property and casualty insurance, group benefits and mutual funds.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown1995-12-15IPO
Leadership Team
Christopher Swift
Chief Executive Officer
Recent News
2025-12-09
2025-12-08
EIN Presswire
2025-12-02
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