God's Love We Deliver · 1 day ago
Director of Program Services
New York, NY, US
Full-time
Onsite
Director/Executive
$95K/yr - $115K/yrGod's Love We Deliver is an organization focused on supporting clients' needs through its programs. The Director of Program Services is responsible for overseeing program creation and management, ensuring client experience, and implementing strategies in collaboration with senior leaders.
Food and Beverage
Responsibilities
Overseeing the creation and management of programs that support the organization's mission and goals
Maintaining and improving client’s experience
Ensuring efficiency, responsiveness, and compassion in all interactions
Working with other senior leaders and key stakeholders across the organization to plan and implement forward-thinking strategies
Ensuring organizational compliance and representing the lived experiences of clients
Handling client and referrer inquiries, resolving client issues, assisting with service modifications, and collecting feedback
Supporting God’s Love We Deliver clients and the social service and healthcare professionals that treat them
Conducting intakes to onboard and recertify clients
Managing incoming client inquiries
Maintaining client records
Assisting with programs and initiatives addressing the health-related social needs that impact outcomes for clients
Developing new programs and contributing to policy and healthcare evolution across the New York landscape
Qualification
Required
Experience in overseeing the creation and management of programs
Ability to maintain and improve client experience
Strong skills in ensuring efficiency, responsiveness, and compassion in interactions
Experience working with senior leaders and key stakeholders
Ability to plan and implement forward-thinking strategies
Knowledge of organizational compliance
Experience representing the lived experiences of clients
Familiarity with handling client and referrer inquiries
Ability to resolve client issues and assist with service modifications
Experience in collecting feedback to support clients
Experience managing a team, including Client Support Specialists and Intake & Account Specialists
Ability to conduct intakes to onboard and recertify clients
Experience managing incoming client inquiries and maintaining client records
Ability to assist with programs and initiatives addressing health-related social needs
Company
God's Love We Deliver
God's Love We Deliver is an organization offering food services too sick to cook.
Founded in 1985
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
unknownKey Investors
Fidelis Care
2025-01-15Grant
Leadership Team
Karen Pearl
Special Advisor to the President & CEO
Recent News
Crain's New York Business
2026-01-09
HealthCareIT News
2025-11-23
2025-03-27
Company data provided by crunchbase